Top-Level Takeaways MSUFCU began its business intelligence unit in 2014, and now has four specialists with their own focus areas. The team is providing targeted lists for outreach efforts such as e-statement adoption and credit card marketing campaigns. Predictive analytics and advanced techniques for identifying potential market opportunities are in development. Acting on member data
Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.
When Advia Credit Union adopted a new digital banking platform, it used multiple channels to share upcoming changes and post-conversion updates.
The CEO of Affinity Plus discusses the importance of transparency, the benefit of leading a different kind of team, and the power behind the movement’s voices.
The CEO of ALM First Financial Advisors talks early risks, leadership skills, and winding career journeys.
Miller Devenny makes connections with millennials and more at South Carolina’s largest credit union.
John Fair steps up as the second in command and touches everything from loan approvals to facilities management at Peach State FCU.
Adele Glenn holds together the present while building for the future at Credit Human FCU.
A+ FCU partners with local Scout troops to teach young people how to take charge of their financial future.
Veterans programs, financial wellness, and food donation are three ways the Kentucky credit union serves its local citizens.
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
AI is removing friction from financial decisions, giving consumers more control over their money and forcing banks and credit unions to compete on real value.
The organizational structures for the marketing teams at 3Rivers FCU and Leaders Credit Union couldn’t be more different, but they share a common goal.
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out of a home.
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.