A Personal Touch
Sooper Credit Union creates an intimate member rapport through personalized URLs.
Sooper Credit Union creates an intimate member rapport through personalized URLs.
How credit unions today are creating more profitable members through segmentation strategies.
Credit unions need to recognize the power in their members’ stories as a way to communicate the credit union difference.
A big Indiana credit union offers high rates to savers while a small Virginia credit union charges ahead with a community charter.
First Financial revamps its tell-a-friend program to Keep It Simple (and Successful).
Harvest FCU adds members through a family-focused referral program.
This week, CreditUnions.com features examples from across the industry of successful credit union new member referral programs.

How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.

The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.

How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.

Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.

RKL offers insight, expertise, and experience to help fight off growing threats.

Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.

Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.

Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.

Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?

Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?