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Jon Hernandez On Leadership

Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.

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Credit Union Industry Commentary

Why Credit Unions Need Supplemental Capital

Michael Wettrich, president and chief executive of the $90 million Education First Credit Union in Ohio, makes the case for supplemental capital at credit unions.
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3 Ways To Improve Incentive Programs

A broad contribution scope, standardized rewards, and sales-averse employee strategies have paid dividends for these Western credit unions.
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Staff Engagement Helps Coastal Conquer A Core Conversion

More than 125 employees at the North Carolina credit union chipped in to pull off the intensive tech project.
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How To Take The Emotion Out Of Salary Negotiations And Still Keep Employees Engaged

Transparency and an objective salary scale encourages top performance from staff at Local Government FCU.
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What’ll They Think Of Next?

Apple Watch is just the beginning for mobile-oriented, blue-sky thinkers in the credit union space.
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Indirect Lending And Onboarding At Grow Financial

The bi-state credit union moves 40% of indirect members into at least one other financial product.
Industry Insights

Spear Phishing Fail A Cautionary Tale

As revealing reports add up, credit union CISO relates a success story in social engineering and the fight against cyber fraud.
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Is Outsourced Compliance Right For Your Credit Union?

Reducing compliance costs can save credit unions thousands of dollars annually and help smaller institutions remain independent.
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4 Technologies To Meet Marketing Needs

From in-house video production to cloud-based target marketing, these four credit unions are using leading-edge tools to differentiate and compete.
Features

Jon Hernandez On Leadership

Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.
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