Aligning Recruitment Efforts With Boardroom Value
A report from Quantum Governance reveals a gap between board recruitment priorities and the most valuable skills in governance.
Strategy
Your resource for the credit union industry’s best practices when working with boards and volunteers, regulators, strategy, member value, and CUSOs.
Top Strategy Articles
How To Build AI Strategy In Real Time (Part 1)
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
2 Hot Takes On Member Growth
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable
Money Indeed Changes Everything: An Open Letter To The NCUA Board
September 29, 2016
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The NCUA could accomplish so much more by being open about how it plans to manage and distribute billions of dollars from the corporate credit union collapse and bailout.
Leadership Team Development: Elevating Credit Unions’ Daily Operations
September 22, 2016
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Three ways credit union understandings and practices have changed.
Leadership Team Development: Real-World Credit Union Successes
September 21, 2016
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Why participants of the program say Callahan’s Leadership Team Development is boosting their performance and success rate.
How To Make Student Lending A Low-Risk, Low-Hassle Investment
September 19, 2016
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Careful underwriting, default insurance, and other best practices are helping credit unions beat national loan default rates and introduce bundled products that create lifetime relationships with college grads.
How Patelco Credit Union Aligned Its Leadership Team Around Strategy, Language, And Framework
September 19, 2016
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The California credit union gained the framework for team collaboration on innovation through the Callahan Leadership Team Development program.
Combat Fraud By Putting Cardholders In The Middle
September 12, 2016
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A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.
How To Avoid Mobile Banking Missteps
September 12, 2016
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A mobile strategy should not be based solely on the specific products offered. Instead, applications should fit into the consumer experience right now.
Ditch The Overly Objective Annual Review
September 7, 2016
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Listerhill Credit Union relies on regular conversation instead of yearly check-ins.
How This Small, Single-Sponsor Credit Union Hangs Tough
September 6, 2016
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Simplot Employees Credit Union uses new tools to stay old school with a single branch and sponsor.
Five Corporate Estates Gain $570.1 Million In Second Quarter, But NCUA Secrecy Remains
September 1, 2016
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The latest news should be good for credit unions invested in the failed corporates, but lack of regulator clarity makes it hard to know what’s really going on.
Leadership Team Development: Elevating Credit Unions’ Daily Operations
Three ways credit union understandings and practices have changed.
Leadership Team Development: Real-World Credit Union Successes
Why participants of the program say Callahan's Leadership Team Development is boosting their performance and success rate.
How To Make Student Lending A Low-Risk, Low-Hassle Investment
Careful underwriting, default insurance, and other best practices are helping credit unions beat national loan default rates and introduce bundled products that create lifetime relationships ...
How Patelco Credit Union Aligned Its Leadership Team Around Strategy, Language, And Framework
The California credit union gained the framework for team collaboration on innovation through the Callahan Leadership Team Development program.
Combat Fraud By Putting Cardholders In The Middle
A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.
How To Avoid Mobile Banking Missteps
A mobile strategy should not be based solely on the specific products offered. Instead, applications should fit into the consumer experience right now.
Ditch The Overly Objective Annual Review
Listerhill Credit Union relies on regular conversation instead of yearly check-ins.
How This Small, Single-Sponsor Credit Union Hangs Tough
Simplot Employees Credit Union uses new tools to stay old school with a single branch and sponsor.
Five Corporate Estates Gain $570.1 Million In Second Quarter, But NCUA Secrecy Remains
The latest news should be good for credit unions invested in the failed corporates, but lack of regulator clarity makes it hard to know what's ...
Browse Topics
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
10 Credit Unions That Top The Charts In Member Value
William Hunt
Callahan & Associates spotlights credit unions that return more value to members.
Engagement Is Not A Perk. It Is A Strategy.
A. Jerome Fowlkes
Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.
The Opportunity For Credit Unions In NCUA’s New Succession Planning Rule
Jennie Boden
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
How A Child Savings Account Program Is Shaping Futures In Harbor Beach
Savana Morie
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.
Money Indeed Changes Everything: An Open Letter To The NCUA Board