AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
Top 5 Questions For Credit Union Leaders
November 6, 2023
No Comments
What you need to know about outsourcing a credit card program and what to consider when seeking a partner.
7 Tips To Straighten Out Vendor Management
October 23, 2023
No Comments
My Community Credit Union saved $2 million by renegotiating its contracts. Now it shares how other credit unions can do the same.
Elevating Member Engagement: Harnessing The Power of AI For Credit Unions
October 4, 2023
No Comments
Watch this webinar for an overview of AI in the credit union landscape.
3 Ways To Better Serve Hispanic Members
October 2, 2023
No Comments
An inside look at how Unitus Community has built a holistic approach to service.
Cybersecurity Considerations For The AI Age
October 2, 2023
No Comments
The rise of AI-powered technology continues to transform how credit unions should protect their data, innovate their solutions, and fortify their defenses against evolving fraud threats.
Data Breaches Are More Expensive … And The Costs Are Growing
October 2, 2023
No Comments
A new study from IBM Security finds data breaches are costing more to handle while identifying and containing them isn’t getting any faster.
11 Big Questions To Help You Develop A Modern Payments Strategy
September 25, 2023
No Comments
Your credit union needs a modern payments strategy that supports today’s industry-wide threats and opportunities. Here are 11 questions to consider when developing your new approach to payments.
Challenges And Opportunities In Member Business Lending
September 25, 2023
No Comments
A shift toward technology-driven business models can help credit unions streamline operations, enhance member experience, and maintain competitiveness.
Thinking through Fintech Partnerships: Why You Should Prioritize Account
September 18, 2023
No Comments
Watch this webinar to see how Y-12 FCU approached fintech partnership selection and while discovering strategies on how to redefine member engagement for maximum success.
ChatGPT Has Everyone Talking. Here’s What Some Are Saying.
September 18, 2023
No Comments
Senior leaders across multiple credit unions talk about how their organizations are tackling the explosive new iteration of artificial intelligence.
Top 5 Questions For Credit Union Leaders
What you need to know about outsourcing a credit card program and what to consider when seeking a partner.
7 Tips To Straighten Out Vendor Management
My Community Credit Union saved $2 million by renegotiating its contracts. Now it shares how other credit unions can do the same.
Elevating Member Engagement: Harnessing The Power of AI For Credit Unions
Watch this webinar for an overview of AI in the credit union landscape.
3 Ways To Better Serve Hispanic Members
An inside look at how Unitus Community has built a holistic approach to service.
Cybersecurity Considerations For The AI Age
The rise of AI-powered technology continues to transform how credit unions should protect their data, innovate their solutions, and fortify their defenses against evolving fraud ...
Data Breaches Are More Expensive … And The Costs Are Growing
A new study from IBM Security finds data breaches are costing more to handle while identifying and containing them isn’t getting any faster.
11 Big Questions To Help You Develop A Modern Payments Strategy
Your credit union needs a modern payments strategy that supports today’s industry-wide threats and opportunities. Here are 11 questions to consider when developing your new ...
Challenges And Opportunities In Member Business Lending
A shift toward technology-driven business models can help credit unions streamline operations, enhance member experience, and maintain competitiveness.
Thinking through Fintech Partnerships: Why You Should Prioritize Account
Watch this webinar to see how Y-12 FCU approached fintech partnership selection and while discovering strategies on how to redefine member engagement for maximum success.
ChatGPT Has Everyone Talking. Here’s What Some Are Saying.
Senior leaders across multiple credit unions talk about how their organizations are tackling the explosive new iteration of artificial intelligence.
Browse Topics
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.