AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
It Takes A Team To Fight Fraud
October 15, 2022
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Verve, A Credit Union is collaborating with local law enforcement to help community members better protect themselves against a variety of fraud.
Technology With People In Mind
September 26, 2022
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Credit unions deserve a technology provider who sees them as humans first.
Service Puts Financial Wellness In Members’ Pockets
September 26, 2022
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The financial atmosphere is changing. A decline in in-person transactions is leaving credit union staffers with fewer face-to-face opportunities to talk with members about financial planning and wellness. And the rise of non-traditional resources for investment and savings advice tempting resources that young people are turning to more often, according to a recent national survey
Neobank Growth Slips After 2020 Peak
September 19, 2022
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The number of neobanks launching around the world has fallen significantly, but that doesn’t mean fintech adoption rates are following suit.
Cooperative Technology Solutions CUSO formed to acquire CU-Interface and its mpowered system
September 19, 2022
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Credit Unions join to purchase their core data processor.
The Keys To Delivering An Excellent Member Experience
September 6, 2022
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Many credit unions struggle to deliver the online experience members want. It’s time to use technology in new ways.
Fight Fraud With Connected Experiences
August 29, 2022
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Credit unions must invest in data to intelligently protect and serve members.
How To Turn Data-Diving Into Strategy Creation
August 29, 2022
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A new team at Directions Credit Union focuses on objectives as much as dashboards.
COVID Branches Are Here To Stay
August 29, 2022
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Retrofitted locations featuring full-service ITMs and biometric authentication helped First Alliance safely serve members during the pandemic and into today.
Introducing New Efficiencies In The Back-Office Mortgage Process
August 8, 2022
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How outsourcing with Servion Mortgage is gaining new functionalities that will help its partners speed up their mortgage lending while reducing the risk of losing the business.
It Takes A Team To Fight Fraud
Verve, A Credit Union is collaborating with local law enforcement to help community members better protect themselves against a variety of fraud.
Technology With People In Mind
Credit unions deserve a technology provider who sees them as humans first.
Service Puts Financial Wellness In Members’ Pockets
The financial atmosphere is changing. A decline in in-person transactions is leaving credit union staffers with fewer face-to-face opportunities to talk with members about financial ...
Neobank Growth Slips After 2020 Peak
The number of neobanks launching around the world has fallen significantly, but that doesn’t mean fintech adoption rates are following suit.
Cooperative Technology Solutions CUSO formed to acquire CU-Interface and its mpowered system
Credit Unions join to purchase their core data processor.
The Keys To Delivering An Excellent Member Experience
Many credit unions struggle to deliver the online experience members want. It’s time to use technology in new ways.
Fight Fraud With Connected Experiences
Credit unions must invest in data to intelligently protect and serve members.
How To Turn Data-Diving Into Strategy Creation
A new team at Directions Credit Union focuses on objectives as much as dashboards.
COVID Branches Are Here To Stay
Retrofitted locations featuring full-service ITMs and biometric authentication helped First Alliance safely serve members during the pandemic and into today.
Introducing New Efficiencies In The Back-Office Mortgage Process
How outsourcing with Servion Mortgage is gaining new functionalities that will help its partners speed up their mortgage lending while reducing the risk of losing ...
Browse Topics
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.