AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
Addressing Employees And Borrowers At The Digital Mortgage Conference
December 12, 2016
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Interactions with and baseline knowledge of technology drives the majority of loan operations.
How To Outsource Credit Union Core Processing
December 5, 2016
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A California credit union finds focusing on mission helps culture follow technology.
How Vibrant Credit Union Transforms The Credit Union Experience
December 5, 2016
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Conversion to DNA platform at the core of the credit union’s long-term plans for growing size and member service.
A Leap Of Faith In Branchless Banking
December 5, 2016
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Lutheran FCU’s embrace of an omnichannel approach has allowed it to operate in a nearly branchless environment since its inception.
Numbers Matter When It Comes To Evaluating Tech Relationships
December 5, 2016
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A top-line evaluation of the market is a great way to begin assessing a new or existing core processor relationship.
Why Credit Unions Need To Beware The TCPA
December 1, 2016
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Class-action suits pile up and it’s very easy to run afoul of complex, outdated regulations surrounding auto-calls and collections.
Consumer Sentiments And Employee Insights (3Q 2016)
December 1, 2016
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Real comments from online review sites to inform strategies, policies, and practices.
One Size Fits None
November 22, 2016
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A multichannel marketing strategy yields success in a dual market.
Are You Working The Odds?
November 22, 2016
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Greater Nevada shares seven changes it has made over the past decade that have helped it succeed, no matter how the dice roll.
The Window Remains Open For Digital Onboarding, For Now
November 9, 2016
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Omnichannel integration is the secret sauce for lowering digital account abandonment rates.
Addressing Employees And Borrowers At The Digital Mortgage Conference
Interactions with and baseline knowledge of technology drives the majority of loan operations.
How To Outsource Credit Union Core Processing
A California credit union finds focusing on mission helps culture follow technology.
How Vibrant Credit Union Transforms The Credit Union Experience
Conversion to DNA platform at the core of the credit union’s long-term plans for growing size and member service.
A Leap Of Faith In Branchless Banking
Lutheran FCU's embrace of an omnichannel approach has allowed it to operate in a nearly branchless environment since its inception.
Numbers Matter When It Comes To Evaluating Tech Relationships
A top-line evaluation of the market is a great way to begin assessing a new or existing core processor relationship.
Why Credit Unions Need To Beware The TCPA
Class-action suits pile up and it’s very easy to run afoul of complex, outdated regulations surrounding auto-calls and collections.
Consumer Sentiments And Employee Insights (3Q 2016)
Real comments from online review sites to inform strategies, policies, and practices.
Are You Working The Odds?
Greater Nevada shares seven changes it has made over the past decade that have helped it succeed, no matter how the dice roll.
The Window Remains Open For Digital Onboarding, For Now
Omnichannel integration is the secret sauce for lowering digital account abandonment rates.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.