Training

A Re-Imagining Of HR

A well-timed retirement helped PSECU re-think what it was doing with its human resources and how the cooperative could better support employees.

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Trends In Technology (Part 3)

The confluence of technology, research, capital, and optimism has given rise to a frenetic pace of innovation.These four will have far-reaching effects on credit unions everywhere. Part 3: Workforce automation.

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Tony Budet On Leadership

This “reformed” CFO shares how he shifted his focus from crunching numbers to building relationships, how he developed emotional intelligence, and why organizational mission matters.

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Credit Union Industry Commentary

Does Your Credit Union Have A Horticulturalist?

Growing a productive company culture requires different care for “annuals” and “perennials.”
Features

Employee Roundtables At Orange County’s Encourage Learning And Accountability

The credit union’s quarterly MSR-only events facilitate peer-to-peer learning, best-practice sharing, and network building.
Features

What’s In A Name: Strategic Analytics And Member Insights Manager

Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.
Industry Insights

Consumer Sentiments And Employee Insights (1Q 2018)

Real comments from online review sites to inform strategies, policies, and practices.
Features

A Re-Imagining Of HR

A well-timed retirement helped PSECU re-think what it was doing with its human resources and how the cooperative could better support employees.
Features

Peer Mentors Help New Branches Get Up And Running

A new branch concept and new teller model requires a creative take to staffing at an Oregon credit union.
Features

Would Your Employees Quit For $1,000?

Inspired by Zappos, First Commerce offers new hires cold hard cash to quit their jobs and find a new one.
Graph Of The Week

Trends In Technology (Part 3)

The confluence of technology, research, capital, and optimism has given rise to a frenetic pace of innovation.These four will have far-reaching effects on credit unions ...
Features

Tony Budet On Leadership

This “reformed” CFO shares how he shifted his focus from crunching numbers to building relationships, how he developed emotional intelligence, and why organizational mission matters.
Industry Insights

Consumer Sentiments And Employee Insights (4Q 2017)

Real comments from online review sites to inform strategies, policies, and practices.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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