Happier Hours For Happier Members
July 26, 2018
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New technology at Pioneer FCU offers two ways members can bank on their own time.
Training
Does Your Credit Union Have A Horticulturalist?
July 23, 2018
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Growing a productive company culture requires different care for “annuals” and “perennials.”
Employee Roundtables At Orange County’s Encourage Learning And Accountability
July 18, 2018
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The credit union’s quarterly MSR-only events facilitate peer-to-peer learning, best-practice sharing, and network building.
What’s In A Name: Strategic Analytics And Member Insights Manager
July 16, 2018
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Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.
Consumer Sentiments And Employee Insights (1Q 2018)
July 1, 2018
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Real comments from online review sites to inform strategies, policies, and practices.
A Re-Imagining Of HR
May 14, 2018
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A well-timed retirement helped PSECU re-think what it was doing with its human resources and how the cooperative could better support employees.
Peer Mentors Help New Branches Get Up And Running
April 23, 2018
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A new branch concept and new teller model requires a creative take to staffing at an Oregon credit union.
Would Your Employees Quit For $1,000?
April 16, 2018
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Inspired by Zappos, First Commerce offers new hires cold hard cash to quit their jobs and find a new one.
Trends In Technology (Part 3)
March 26, 2018
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The confluence of technology, research, capital, and optimism has given rise to a frenetic pace of innovation.These four will have far-reaching effects on credit unions everywhere. Part 3: Workforce automation.
Tony Budet On Leadership
March 1, 2018
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This “reformed” CFO shares how he shifted his focus from crunching numbers to building relationships, how he developed emotional intelligence, and why organizational mission matters.
Happier Hours For Happier Members
New technology at Pioneer FCU offers two ways members can bank on their own time.
Employee Roundtables At Orange County’s Encourage Learning And Accountability
The credit union’s quarterly MSR-only events facilitate peer-to-peer learning, best-practice sharing, and network building.
What’s In A Name: Strategic Analytics And Member Insights Manager
Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.
Consumer Sentiments And Employee Insights (1Q 2018)
Real comments from online review sites to inform strategies, policies, and practices.
A Re-Imagining Of HR
A well-timed retirement helped PSECU re-think what it was doing with its human resources and how the cooperative could better support employees.
Peer Mentors Help New Branches Get Up And Running
A new branch concept and new teller model requires a creative take to staffing at an Oregon credit union.
Would Your Employees Quit For $1,000?
Inspired by Zappos, First Commerce offers new hires cold hard cash to quit their jobs and find a new one.
Trends In Technology (Part 3)
The confluence of technology, research, capital, and optimism has given rise to a frenetic pace of innovation.These four will have far-reaching effects on credit unions ...
Tony Budet On Leadership
This “reformed” CFO shares how he shifted his focus from crunching numbers to building relationships, how he developed emotional intelligence, and why organizational mission matters.
Browse Topics
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Does Your Credit Union Have A Horticulturalist?