Susan Makris On Leadership
Susan Makris, senior vice president and chief human resources officer at Patelco Credit Union, explains the importance of leadership style and culture within a growing credit union.
Susan Makris, senior vice president and chief human resources officer at Patelco Credit Union, explains the importance of leadership style and culture within a growing credit union.
CitizensFirst collaborates across the organization to develop solutions and strategies for the future.
One Montana credit union relies on transparency and open communication to assimilate new employees gained through a merger.
Your risk management processes may be fine today, but are they sufficient to lead you tomorrow?
BECU’s head of Internet talks strategy and skill set in a changing financial services environment.
The AMC hit series Mad Men has produced seven seasons and plenty of cringe-worthy “oh no” moments for human resource professionals everywhere.
This week, CreditUnions.com explores ways to find appealing candidates, develop talent, maximize skill sets, and more.
Credit unions demonstrate a commitment to add numbers to their employee rosters and dollars to their employee salaries.
A look at the employee culture at Member One, where staffers work hard, play hard, and have a variety of activities in between.
As credit unions like GTE FCU grow, says Bucky Sebastian, organizational development is increasingly essential because it is a credit union’s team and its culture that so often set it apart.

The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.

The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.

Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.

Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.

Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.