Exit Interview: Tom Berquist, BECU
BECU’s longtime chief marketer helped build the cooperative’s considerable legacy as an industry leader.
BECU’s longtime chief marketer helped build the cooperative’s considerable legacy as an industry leader.
A comprehensive program at the Missouri cooperative helps those outside its walls become better leaders, too.
The first-time CEO leans on her experience, her network, and, last but hardly least, her talented staff to chart the future for the East Tennessee cooperative.
NAFCU’s long-time front man reflects on leadership, legacy, and what lies ahead.
A new designation is helping Landings Credit Union better serve a population projected to grow in coming years.
Designations focused on serving members of modest means can lead to vastly different financial outcomes for credit unions.
A training program from Associated Credit Union clears a pathway from class to career.
After offering financial wellbeing services to members for years, BCU recently created a CUSO and rolled out a mobile app that guides members and non-members alike through life’s financial milestones.
As the industry heads to the close of a turbulent year, a few core questions can guide discussions around how to better serve members and communities.
Credit unions serving sectors impacted by work stoppages are rolling out offers to assist members facing economic hardship.

Check all the right boxes while tying your credit union compliance efforts to strategy.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.

Callahan & Associates spotlights credit unions that return more value to members.

Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.

Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.

A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.

A 55+ member club is helping the Minnesota cooperative strengthen long term relationships, support active aging, and rethink how it serves members later in life.
In the age of smartphones and smartwatches, a strong physical branch network builds trust and credibility.

Inflation has cooled, but its aftereffects still shape how credit union members spend, save, borrow, and relate to their credit union.

Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization safe and sound.
3 Key Questions For Strategic Planning