Virginia

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4 Ways Credit Unions Make Tax Time Less Taxing

Through the Volunteer Income Tax Assistance program, cooperatives help prep and file tax returns for underserved community members.
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6 Credit Unions Dish On Data Dashboards And Enterprise Collaboration (Part 2)

Making the most of business intelligence involves building bridges between departments byte by byte.
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6 Credit Unions Dish On Data Dashboards And Enterprise Collaboration (Part 1)

Making the most of business intelligence involves building bridges between departments byte by byte.
Features

Langley Members Help Other Homebuyers

A new program for first-time mortgage applicants intends to substantially reduce burdens around closing costs.
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How VACU Struck Video Gold With A Guy In Flannel

The “Guy in Flannel” series is the latest in a creative venture into market engagement and financial literacy for Virginia Credit Union.
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Swipe, Dip, Tap: Contactless Offers A New Way To Pay

The pandemic has changed the way Americans use cards. That behavior might never be the same.
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Viral Catastrophe. Digital Response.

A new normal in the age of COVID is taking shape. Now, five credit union leaders share what the pandemic has taught them and what ...
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From Face Time To FaceTime: Call Center Coaching Evolves

Two Virginia credit unions find new ways to engage and train out-of-office call center employees.
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4 Fabulous Onboarding Practices

HR leaders at cooperatives big and small share how they welcome new hires, from breaking bread to explaining the credit union difference.
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How 3 Credit Unions Are Handling The COVID-19 Vaccine

The coronavirus vaccine should soon be available to the general population. The federal government is not mandating vaccination; some state or local jurisdictions might. What ...
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