On-Demand Webinars
Looking for inspiration on key topics facing credit unions? Browse our archive of on-demand industry webinars.


2Q21 Trendwatch
Learn about the credit union performance trends gathered from 2Q 2021 data.

Lessons Learned: Fighting Financial Crime During and Post Covid-19
In this session, we share what lessons were learned during COVID, and how credit unions can employ new strategies to deal with financial crime during a digital transformation.

Staffing Your Contact Center for Digital Transformation
Learn how to staff and optimize your contact center for digital transformation.


The 5 Key Pillars of DEI
This session explores the 5 Key Pillars of DEI: Community Development, Board Governance, Management, Brand, and Culture.


Investment Trends & Insights For A Changing Economic Landscape
Callahan & Associates and Jason Haley, chief investment officer, ALM First, and Sam Taft, assistant vice president, business development, Trust for Credit Unions, hold a discussion about the latest economic and market insights along with investment trends based on 1Q 2021 Performance Data for all U.S. Credit Unions.

CU Strategies for a Broad Spectrum of Risk
This webinar features a panel discussion about economic volatility specific to increasing credit risk and the impacts that increasing credit risk will have on credit unions.

New Member Onboarding: Remove Friction And Create Member Delight
Member Loyalty Group shares insights gleaned from tracking member feedback and sentiment on the topic of onboarding.

Providing A Seamless Member Experience Through Digital Innovation
Kal Majmundar, SVP and CTO of Patelco Credit Union and Raj Bandaru, EVP, Member & Support Services, Gesa Credit Union, discuss how they approach digital innovation and what they believe is essential for sustainability and accelerated growth.


1Q21 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

Best Practices For Business Intelligence Projects
The April Credit Union Power BI User Group — featuring Kelly Gage, senior business intelligence analyst at Red Canoe Credit Union — tackled how to avoid mistakes and make the most of business intelligence projects and reporting processes.

Credit Union Performance Benchmarking Trends
By Callahan & Associates, Inc.Come watch Callahan’s industry analytic experts explore how aspirational peer groups are being used in practice — and how you can apply the same methodology to meet your organization’s needs.

A Roadmap To Credit Union Growth
By Callahan & Associates, Inc.Join Callahan and Gallup as we share exclusive research and insights on how emotional engagement and the perception of care drive member loyalty and participation.

The 5 Technologies Driving the Credit Union of the Future
By TrellanceJoin Trellance as they discuss the approaching technologies that will shape the future.

Evolving the Role of Supervisory Committees at Credit Unions
By RKLJoin us for an enlightening conversation about the evolving role of supervisory committees at credit unions with industry expert Barry Pelagatti from RKL.

Agent Credit Card Programs: Structure, Strategy, and Impact
By Elan Credit CardJoin Elan and TRK for a candid conversation about how the agent model can help your credit union grow without overextending resources.

Beyond Bill Pay: Using RFP and Real-Time Payments To Deepen Member Relationships
By AlacritiJoin us as we break down how RFP works today, what’s next for this capability on the RTP® network and FedNow® Service, and why credit unions should

How to Compete with Fintechs: A Dupaco Credit Union Success Story
By MANTLJoin Dupaco Credit Union and MANTL as they share how a modern, omnichannel approach to account opening has transformed Dupaco’s member experience and fueled business

Trendwatch 2Q25
By Callahan & Associates, Inc.Join Callahan & Associates for a look at 2Q25 credit union performance trends

Modernize Lending With Built-In Protection
By TruStageIn this Partner Perspective, Callahan & Associates and Corrin Maier, Vice President of Payment Protection at TruStage, discuss how credit unions can modernize lending with built-in protection.

Growing Your Loan Portfolio in an Uncertain Rate Environment
By Vericast / Harland ClarkeJoin us for an insightful webinar designed specifically for credit union leaders. Uncertainty around loan rates continues to create a dynamic lending environment but the competition for loan opportunities is beginning to heat up. The majority of consumers would prefer to take out a loan with their primary credit union, but the importance of low […]