On-Demand Webinars
Looking for inspiration on key topics facing credit unions? Browse our archive of on-demand industry webinars.


Member Engagement – What to expect and how to prepare for 2022
This webinar shares the results of a survey of credit union leaders and where and how they plan to prioritize, invest, and allocate resources for member engagement for 2022.


Digital Account Opening: Removing Friction and Enhancing the Member Experience
Baron Conway (SVP, head of digital and product management at Nuvision Federal Credit Union, $2.7B) and Courtney Rowan, vp, digital experience at Citadel Credit Union, $4.4B) discuss how they have taken on digital transformation and looked at ways to reduce friction and enhance the member experience.


2Q21 Trendwatch
Learn about the credit union performance trends gathered from 2Q 2021 data.

Lessons Learned: Fighting Financial Crime During and Post Covid-19
In this session, we share what lessons were learned during COVID, and how credit unions can employ new strategies to deal with financial crime during a digital transformation.

Staffing Your Contact Center for Digital Transformation
Learn how to staff and optimize your contact center for digital transformation.


The 5 Key Pillars of DEI
This session explores the 5 Key Pillars of DEI: Community Development, Board Governance, Management, Brand, and Culture.


Investment Trends & Insights For A Changing Economic Landscape
Callahan & Associates and Jason Haley, chief investment officer, ALM First, and Sam Taft, assistant vice president, business development, Trust for Credit Unions, hold a discussion about the latest economic and market insights along with investment trends based on 1Q 2021 Performance Data for all U.S. Credit Unions.

CU Strategies for a Broad Spectrum of Risk
This webinar features a panel discussion about economic volatility specific to increasing credit risk and the impacts that increasing credit risk will have on credit unions.

New Member Onboarding: Remove Friction And Create Member Delight
Member Loyalty Group shares insights gleaned from tracking member feedback and sentiment on the topic of onboarding.

Providing A Seamless Member Experience Through Digital Innovation
Kal Majmundar, SVP and CTO of Patelco Credit Union and Raj Bandaru, EVP, Member & Support Services, Gesa Credit Union, discuss how they approach digital innovation and what they believe is essential for sustainability and accelerated growth.
Setting Up Memberships for Minors: A Panel for Credit Unions
By BankingONHear from Boucoup and WECU as they discuss what worked and what didn’t for family banking in the credit union space.
No More Paper Losses –A Modern Investment Approach for Credit Unions
By Elite Capital Management GroupJoin Elite Capital Management Group for a strategic session on how Structured Protection can deliver equity participation with defined downside protection.
Introduction to CDFIs: Why Credit Unions Are (and Always Have Been) Community Development Financial Institutions
By CU Strategic PlanningCredit unions have always been engines of community development, long before the CDFI Fund existed.
All Things CDFI: Wrapping 2025, Ready for 2026
By CU Strategic PlanningMike Beall, John McKechnie. and Christine Duncan wrap up an eventful year for the CDFI Fund and cover what credit unions need to know heading into 2026.
Engagement That Drives Growth In 2026
By Franklin MadisonJoin Franklin Madison as they cover how you can identify and serve members with different financial needs at different life stages, and how to align product offerings with those needs in real time.
Trendwatch 3Q25
By Callahan & Associates, Inc.Join Callahan and guests as we breakdown credit union trends in 3Q25
Competing Against Consumer Lending Fintechs with Strategic Tech Partnerships
By ASAPP Financial TechnologyJoin ASAPP Financial Technology as they share how you can compete against Fintechs with strategic tech partnerships
Empower Your Credit Union: Modernize The Close
By SkyStemCredit unions often face a manual, error-prone month-end close process that relies heavily on spreadsheets and lacks visibility. Common challenges include tracking tasks, resolving discrepancies, and meeting compliance deadlines with limited resources. Regulatory demands for strong internal controls make accuracy and audit readiness essential. To improve, organizations should standardize workflows and automate repetitive tasks. Technology—especially […]
CECL Common Challenges
By Empyrean SolutionsJoin Empyrean as they break down the most pressing CECL pain points — what frustrates bankers, what auditors scrutinize, and what regulators are asking.
Strategic Opportunities & Critical Governance Challenges
By DDJ Myers, Ltd.This webinar will outline how boards and CEOs can evolve their governance response pattern and to better capture strategic opportunities and avoid critical governance challenges.