Exit Interview: Michael Poulos, Michigan First Credit Union
After three decades of building positive impact on members’ lives, the CEO leaves his cooperative in trusted hands.
After three decades of building positive impact on members’ lives, the CEO leaves his cooperative in trusted hands.
After 18 years as CEO at the Kalamazoo, MI, cooperative, DeBoer is ready to pass the torch to a new generation of leaders.
The CEO came to the industry late in her career but was a transformational leader at the Indianapolis-based credit union.
From high school to retirement, Flint credit union CEO Karen Church shares her passion for the movement and what lies ahead for her.
Hire smart people and keep the movement in mind. Parting thoughts from Doug Fecher.
“A positive difference” at the end of the day and a career of 46 years.
Now-retired Hawkeye State CEO looks back on 35 years of change and a legacy of leadership.
The fundamentals remain good, but Meritrust CU is keeping a sharper eye on the financials.
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
Business and community development have transformed this new CEO into a listening leader.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.

Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.

The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.

Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.

New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.

For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.

People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.