The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.
Is your credit union considering a dive into the world of analytics? You might be readier than you realize. Tapping into data that will help you identify what members need involves nothing more than asking a question and using information already on hand to answer it I’m not downplaying the power of comprehensive data dives
Top-Level Takeaways A formal program at Wings Financial teaches participants to be resident BI experts within their business unit. The program length for participants is based on the needs and request of the business units. Wings Financial Credit Union ($4.7B, Apple Valley, MN) reformed its business intelligence and analytics team two years ago with the
Top-Level Takeaways Starting with a 2014 core conversion, St. Mary’s Bank has taken a four-year journey deeper into business intelligence and analytics. Before it could leverage the full power of analytics, the nation’s oldest credit union first needed employee buy-in to try a new reporting technology and automate hundreds of manual reports. Melissa Pomeroy was
Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
Top-Level Takeaways BCU built its data warehouse in 2006. Since then, the information it contains has ballooned, requiring a better way to query, understand, and validate the data. A centralized member intelligence team is establishing stricter data governance and standards. “BCU ($3.2B, Vernon Hills, IL) has an insatiable appetite for data” says credit union vice
Top-Level Takeaways MSUFCU began its business intelligence unit in 2014, and now has four specialists with their own focus areas. The team is providing targeted lists for outreach efforts such as e-statement adoption and credit card marketing campaigns. Predictive analytics and advanced techniques for identifying potential market opportunities are in development. Acting on member data
Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
Check all the right boxes while tying your credit union compliance efforts to strategy.
Data Analytics Doesn’t Need To Be Daunting