Charlie Allen digs deep into the everyday interactions between employees and members to uncover ways to improve processes at a department level.
Alissa Sykes guides growth across the enterprise at Sunmark Federal Credit Union by continuing her love of working with math and people.
American 1’s new HR specialist aims to help resolve day-to-day obstacles on a staffer’s path to success.
Jennifer Platt helps Suncoast integrate technology and business to meet consumer needs and expectations in an age of digital disruption.
The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
The efforts of Wayne Keels underpin SAFE Federal Credit Union’s member-focused, process-based business transformation.
Eric Jenkins at Georgia United Credit Union puts an executive’s title to the goal of driving deposits to meet loan demand.
Stacy Armijo works across her enterprise and the community to promote member service and brand awareness at Amplify Credit Union.
Debra O’Bryan helps employees be the best version of themselves at CommunityAmerica Credit Union.
Esmi Rivera helps Notre Dame FCU spread financial wellness and opportunity one member engagement and workshop at a time.
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.