The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Smooth Transition At The Right Time
Tennessee Members 1st Federal Credit Union
Lifestyle and accessibility needs brought long-time members to the credit union to discuss home lending options. After deciding to sell their home and move in with their daughter, they were looking for ways to make the process as smooth and worthwhile as possible. Our loan officers were able to assist them with a HELOC so […]
Relief When Income Fell Short
Commodore Perry Federal Credit Union
An out-of-state member was laid off from work and was struggling to make loan payments with the limited income he was receiving through unemployment. We were able to help by offering a no-cost skip payment on one loan and filing a debt protection claim on the other loan. Because the unsecured loan had debt protection, […]
A Simple Change With Real Impact
Oswego County Federal Credit Union
A 64-year-old member of ours who lost her husband to a sudden heart attack about a year and a half ago called recently to ask for help. Since the loss of her husband, she has had to make significant changes to her budget and spending and wanted to see if there was any way to […]
Helping A Member Rebuild With Care
Commodore Perry Federal Credit Union
Early last spring, a member reached out to us in need of a new furnace for her home. During the application process, she mentioned that her credit was not in great shape, which prompted a conversation. She explained that she had lost her husband a few years ago and that prior to his passing, they […]
Creative Solutions For Lasting Security
Appalachian Community Federal Credit Union
A member of our credit union needed help purchasing the condo they were already renting. One member is on Social Security Disability and needed to remain in the condo because it is all on one level. He has mobility issues and has difficulty walking, and they did not want to move since doing so would […]
A Clear Path Toward Homeownership
Commodore Perry Federal Credit Union
A 32-year-old single father of two, both living at home, came to us for help. He has a stable job and was looking to purchase a home of his own. He came to us for savings plan and budgeting help so he could pursue a mortgage that would be more affordable in the long term. […]
Vizo Financial’s July 2026 Education Calendar
Birthday Benefit Bash hits a high note for North Bay youth music programs
Alogent and Solution Optimizers Partner to Help Financial Institutions Optimize and Scale ECM Strategies
LAFCU promotes Steve Jorgensen to vice president of lending
Sound Credit Union Recognizes 2026 Scholarship Recipients
SchoolsFirst Federal Credit Union Announces Five-Year Partnership with the University Foundation at Sacramento State
SchoolsFirst Federal Credit Union Announces Winners of 2026 Member Education Award Scholarships
Historic Scale, Successful Outcome: Corelation Completes Largest Conversion in Company History with Mountain America Credit Union
Corporate Central Partners with Advanced Fraud Solutions to Deliver ACH Fraud Scanning Through Beastro
Quavo Fraud & Disputes Earns SOC 1® Report, Demonstrating Commitment to Financial Institution Controls
Baker Market Update – Week in Review: June 18, 2026
TDFCU Announces New CEO to Drive Its Vision Forward
Greater Texas|Aggieland Credit Union Sweeps Pinnacle Awards With Six Wins
One Fintech Opened More New Checking Accounts Last Year Than All U.S. Credit Unions Combined
Redwood Credit Union hosts free North Bay Shred‑a‑thons to fight fraud and support local nonprofits
BECU expands further into South Puget Sound with new locations in Tumwater and Lacey
Chartway Ranked No. 1 Credit Union in Virginia by Forbes, Earns America’s Best-In-State Honor for Fifth Consecutive Year
Clearview Federal Credit Union Expands Pittsburgh-Area Presence with Flagship Financial Center
UNITED NATIONS FEDERAL CREDIT UNION PUBLISHES 2025 IMPACT REPORT
Meriwest Credit Union Named a 2026 Best Place to Work for the Seventh Consecutive Year
Baker Market Update – Week in Review: June 12, 2026
Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing
National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union
Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance
Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award
Baker Market Update – Week in Review: June 05, 2026
Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event
SchoolsFirst Federal Credit Union Expands Across California With Seven New Branches
Five credit unions earn California’s Cal IIP Awards with assistance from CU Strategic Planning
3Rivers Credit Union Foundation Surpasses $132,000 in Community Giving During First Half of 2026
Vizo Financial’s July 2026 Education Calendar
Birthday Benefit Bash hits a high note for North Bay youth music programs
Alogent and Solution Optimizers Partner to Help Financial Institutions Optimize and Scale ECM Strategies
LAFCU promotes Steve Jorgensen to vice president of lending
Sound Credit Union Recognizes 2026 Scholarship Recipients
SchoolsFirst Federal Credit Union Announces Five-Year Partnership with the University Foundation at Sacramento State
SchoolsFirst Federal Credit Union Announces Winners of 2026 Member Education Award Scholarships
Historic Scale, Successful Outcome: Corelation Completes Largest Conversion in Company History with Mountain America Credit Union
Corporate Central Partners with Advanced Fraud Solutions to Deliver ACH Fraud Scanning Through Beastro
Quavo Fraud & Disputes Earns SOC 1® Report, Demonstrating Commitment to Financial Institution Controls
Baker Market Update – Week in Review: June 18, 2026
TDFCU Announces New CEO to Drive Its Vision Forward
Greater Texas|Aggieland Credit Union Sweeps Pinnacle Awards With Six Wins
One Fintech Opened More New Checking Accounts Last Year Than All U.S. Credit Unions Combined
Redwood Credit Union hosts free North Bay Shred‑a‑thons to fight fraud and support local nonprofits
BECU expands further into South Puget Sound with new locations in Tumwater and Lacey
Chartway Ranked No. 1 Credit Union in Virginia by Forbes, Earns America’s Best-In-State Honor for Fifth Consecutive Year
Clearview Federal Credit Union Expands Pittsburgh-Area Presence with Flagship Financial Center
UNITED NATIONS FEDERAL CREDIT UNION PUBLISHES 2025 IMPACT REPORT
Meriwest Credit Union Named a 2026 Best Place to Work for the Seventh Consecutive Year
Baker Market Update – Week in Review: June 12, 2026
Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing
National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union
Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance
Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award
Baker Market Update – Week in Review: June 05, 2026
Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event
SchoolsFirst Federal Credit Union Expands Across California With Seven New Branches
Five credit unions earn California’s Cal IIP Awards with assistance from CU Strategic Planning
3Rivers Credit Union Foundation Surpasses $132,000 in Community Giving During First Half of 2026
Vizo Financial’s July 2026 Education Calendar
Birthday Benefit Bash hits a high note for North Bay youth music programs
Alogent and Solution Optimizers Partner to Help Financial Institutions Optimize and Scale ECM Strategies
LAFCU promotes Steve Jorgensen to vice president of lending
Sound Credit Union Recognizes 2026 Scholarship Recipients
SchoolsFirst Federal Credit Union Announces Five-Year Partnership with the University Foundation at Sacramento State