The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
“Mr. Mayor” Finds His Way Home
Navy Federal Credit Union
When Air Force Veteran Gil Petrosino didn’t return from his daily walk in Lake Elsinore, CA, his wife Sherry feared the worst. As she searched the town, she spotted a crowd — and to her relief, Gil, in his 80s, was at the center, flanked by a police car and the town’s mayor, Natasha Johnson. […]
Nobody Else Came But Her
Navy Federal Credit Union
Navy Federal Credit Union is known for safeguarding its members’ financial health — but for Angelo Stone, the credit union’s care extended far beyond the expected. A loyal member since Navy Federal protected him from fraud years ago, Stone’s appreciation deepened last fall when assistant branch manager Joi Parker came to his rescue during a […]
Every Moment Matters — And These Belong To Blue
After the devastating loss of their son, Doug and Ramona were faced with overwhelming decisions and expenses. Thankfully, Lou from Blue stepped in — not just as a professional, but as a friend. From notarizing documents to helping with final arrangements, Lou supported them with dignity and heartfelt care. It’s this kind of service that […]
Five Generations, One Credit Union
Signet Federal Credit Union
It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]
Why I Love Securityplus FCU
I’ve been a member of Securityplus Federal Credit Union since 2013, and the credit union has consistently protected my financial interests. On several occasions, creditors claimed they had not received my payments. However, each time, I was able to visit the credit union, where staff provided all the necessary proof and payment trace information. Thanks […]
Driven By Dreams. Supported By Western Vista.
Western Vista Federal Credit Union
Juan arrived from Mexico searching for the American dream. He spent decades in the United States on a work visa and met Nathan, a member of our team, through his landscaping business. Nathan manages Western Vista’s indirect lending program and is bilingual. Juan speaks English, but like many non-native speakers, he is more comfortable speaking […]
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 9 Angels Game
EECU Proudly Sponsors 21st Annual Slick Rock Student Film Festival
Corporate Central Holds 44th Annual Meeting and Announces Board of Directors
Suncoast Credit Union Partner with Informed to Accelerate Funding and Dealer Satisfaction
Defend Against Fraud and ID Theft at Redwood Credit Union’s Free Shred-a-Thons
CULA’s AI-driven Self Inspection Cuts Lease-End Turnaround Times by 50%
Great Lakes Credit Union Featured In Callahan & Associates’ “Anatomy Of A Credit Union”
Appli CEO Tim Pranger to Showcase AI-Powered Loan Calculator at 2025 Auto Finance Summit East
LAFCU Strengthens Lending Team With Addition Of Two Mortgage Loan Officers
Baker Market Update – Week in Review: May 09, 2025
Corporate One Announces 2025 Board of Directors
Jeremiah Kossen Appointed to Corporate One Federal Credit Union’s Supervisory Committee
Indiana Members Credit Union Announces 2025 Cancer Awareness Card Beneficiary
EECU Honored for Support of Hmong American Day Celebration
Desert Financial Credit Union Launches Private Student Loan and Refinance Solutions with CU Student Choice
SECU Foundation Awards Grace Clinic of Yadkin Valley with $600,000 Grant for New Medical Facility
Valley First Credit Union Announces Board Re-Elections and New Appointments at Annual Meeting
LAFCU’s Kelli Ellsworth Etchison Honored With Lansing Community College Distinguished Alumni Award
Redwood Credit Union Elects Board of Directors
TriUnity Foundation Announces Board Elections and Strategic Focus for 2025-2026
Revolutionizing Payoffs- No More Paper Checks!
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 9 Angels Game
EECU Proudly Sponsors 21st Annual Slick Rock Student Film Festival
Corporate Central Holds 44th Annual Meeting and Announces Board of Directors
Suncoast Credit Union Partner with Informed to Accelerate Funding and Dealer Satisfaction
Defend Against Fraud and ID Theft at Redwood Credit Union’s Free Shred-a-Thons
CULA’s AI-driven Self Inspection Cuts Lease-End Turnaround Times by 50%
Great Lakes Credit Union Featured In Callahan & Associates’ “Anatomy Of A Credit Union”
Appli CEO Tim Pranger to Showcase AI-Powered Loan Calculator at 2025 Auto Finance Summit East
LAFCU Strengthens Lending Team With Addition Of Two Mortgage Loan Officers
Baker Market Update – Week in Review: May 09, 2025
Corporate One Announces 2025 Board of Directors
Jeremiah Kossen Appointed to Corporate One Federal Credit Union’s Supervisory Committee
Indiana Members Credit Union Announces 2025 Cancer Awareness Card Beneficiary
EECU Honored for Support of Hmong American Day Celebration
Desert Financial Credit Union Launches Private Student Loan and Refinance Solutions with CU Student Choice
SECU Foundation Awards Grace Clinic of Yadkin Valley with $600,000 Grant for New Medical Facility
Valley First Credit Union Announces Board Re-Elections and New Appointments at Annual Meeting
LAFCU’s Kelli Ellsworth Etchison Honored With Lansing Community College Distinguished Alumni Award
Redwood Credit Union Elects Board of Directors
TriUnity Foundation Announces Board Elections and Strategic Focus for 2025-2026
Revolutionizing Payoffs- No More Paper Checks!
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
Vizo Financial Gives Back more than $4.8 Million to Capital Members
Baker Market Update – Week in Review: December 12, 2025
Illinois State Credit Union Selects Alogent’s Unify to Modernize Deposit Automation and Drive Digital Transformation
SchoolsFirst Federal Credit Union Partners with Orange County Department of Education to Celebrate 2026 Orange County Teachers of the Year
SECU’s Cooperative Model Prioritizes Member Value and Community Impact
Seaboard Federal Credit Union Extends Partnership with Synergent