The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Five Generations, One Credit Union
Signet Federal Credit Union
It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]
Why I Love Securityplus FCU
I’ve been a member of Securityplus Federal Credit Union since 2013, and the credit union has consistently protected my financial interests. On several occasions, creditors claimed they had not received my payments. However, each time, I was able to visit the credit union, where staff provided all the necessary proof and payment trace information. Thanks […]
Driven By Dreams. Supported By Western Vista.
Western Vista Federal Credit Union
Juan arrived from Mexico searching for the American dream. He spent decades in the United States on a work visa and met Nathan, a member of our team, through his landscaping business. Nathan manages Western Vista’s indirect lending program and is bilingual. Juan speaks English, but like many non-native speakers, he is more comfortable speaking […]
One Member’s Journey From Betrayal To Hope
Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]
Empowering Access, One Van At A Time
Centric Federal Credit Union
A husband and wife wanted to help their community, so they formed an LLC to provide non-emergent medical transportation. Through the business they started, they were able to help those in their community with medical issues and limited means and ensure they had access to the care they needed. Recently, after hearing about the husband […]
It’s More Than Just A Pizza Delivery
Affinity Plus Federal Credit Union
I was at the grand opening of a new branch, and a member approached me and told me that she had some medical problems a few years back and while she was in hospital her son got into a car accident and ended up in the same hospital. On top of all that, her husband […]
Alogent Recognized as a Top Fintech Leader in TAG’s 2025 Top 40 List of Innovative Tech Companies
Baker Market Update – Week in Review: April 17, 2025
Illinois Credit Union League Welcomes New Team Members
SECU Foundation Grants $500,000 to Raleigh Rescue Mission for New Campus to Help Address Homelessness
Navigating Collections with Care: A Story of Overcoming Staffing Challenges and Driving Results
CSPI Kicks Off 2025 with Strong Momentum – Several Core Renewals-New Digital Banking-Document Management Agreement Contracts Secured in Q1
Corelation Signs Seven Credit Unions in the First Quarter 2025, Expanding the KeyStone Core Impact
SECU Foundation Awards $480,000 in Mission Development Grants to Support 12 North Carolina Non-profits
Northern Communities Credit Union Adds CU Student Choice’s Private Student Lending Solution
Redwood Credit Union welcomes Debbie Ingle Senior Vice President of Mortgage Lending
SECU Foundation Awards $500,000 to Helpmate for Domestic Violence Shelter in Buncombe County
Baker Market Update – Week in Review: April 11, 2025
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
CULA Grows by Double Digits in 2024, Saves Credit Union Members ~$63M Annually with Vehicle Leases
Credit Union Sponsors Black Maternal Health Week Events
Sound Credit Union Announces Leadership Promotions to Drive Growth and Operational Excellence
FileInvite Launches Connected Workflows for Lending Document Collection
Intrepid Credit Union Selects Cindy Trimp as Vice President of Finance
Novo Federal Credit Union Selects George San Martin as President & CEO
Illinois Credit Union League’s Advocacy Secures Nearly $1.2 Million in Regulatory Fee Credits for State’s Credit Unions
Clearview Federal Credit Union unveils the Clearview Foundation to create positive opportunities for community members.
Intelligent Banking Solutions Announces Strategic Position Changes to Support SAFIRE-IQ Growth
EECU Sponsors Scholarships for Local Students Through Foundation for Central Schools
Baker Market Update – Week in Review: April 04, 2025
Redwood Credit Union Welcomes Gwen Oldham as Vice President of Community and Social Impact
FI CONNECT FUNDS $1 BILLION IN LOANS ITS INAUGURAL YEAR
Penlanco FCU Expands Partnership with Aurora Advantage, Signs Agreement for Online and Mobile Banking Platform
SchoolsFirst Federal Credit Union Named #1 Credit Union for Member Satisfaction by J.D. Power
Callahan & Associates Celebrates 40 Years Of Credit Union Impact
Alogent Recognized as a Top Fintech Leader in TAG’s 2025 Top 40 List of Innovative Tech Companies
Baker Market Update – Week in Review: April 17, 2025
Illinois Credit Union League Welcomes New Team Members
SECU Foundation Grants $500,000 to Raleigh Rescue Mission for New Campus to Help Address Homelessness
Navigating Collections with Care: A Story of Overcoming Staffing Challenges and Driving Results
CSPI Kicks Off 2025 with Strong Momentum – Several Core Renewals-New Digital Banking-Document Management Agreement Contracts Secured in Q1
Corelation Signs Seven Credit Unions in the First Quarter 2025, Expanding the KeyStone Core Impact
SECU Foundation Awards $480,000 in Mission Development Grants to Support 12 North Carolina Non-profits
Northern Communities Credit Union Adds CU Student Choice’s Private Student Lending Solution
Redwood Credit Union welcomes Debbie Ingle Senior Vice President of Mortgage Lending
SECU Foundation Awards $500,000 to Helpmate for Domestic Violence Shelter in Buncombe County
Baker Market Update – Week in Review: April 11, 2025
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
CULA Grows by Double Digits in 2024, Saves Credit Union Members ~$63M Annually with Vehicle Leases
Credit Union Sponsors Black Maternal Health Week Events
Sound Credit Union Announces Leadership Promotions to Drive Growth and Operational Excellence
FileInvite Launches Connected Workflows for Lending Document Collection
Intrepid Credit Union Selects Cindy Trimp as Vice President of Finance
Novo Federal Credit Union Selects George San Martin as President & CEO
Illinois Credit Union League’s Advocacy Secures Nearly $1.2 Million in Regulatory Fee Credits for State’s Credit Unions
Clearview Federal Credit Union unveils the Clearview Foundation to create positive opportunities for community members.
Intelligent Banking Solutions Announces Strategic Position Changes to Support SAFIRE-IQ Growth
EECU Sponsors Scholarships for Local Students Through Foundation for Central Schools
Baker Market Update – Week in Review: April 04, 2025
Redwood Credit Union Welcomes Gwen Oldham as Vice President of Community and Social Impact
FI CONNECT FUNDS $1 BILLION IN LOANS ITS INAUGURAL YEAR
Penlanco FCU Expands Partnership with Aurora Advantage, Signs Agreement for Online and Mobile Banking Platform
SchoolsFirst Federal Credit Union Named #1 Credit Union for Member Satisfaction by J.D. Power
Callahan & Associates Celebrates 40 Years Of Credit Union Impact
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
CES Credit Union Appoints Mike Copley as President/CEO
BECU members help direct $450,000 to nonprofits through People Helping People Awards