The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
Expertise Adds Confidence To A Last-Minute Decision
When GreenState member Jill reached out with a last-minute decision to invest in a certificate of deposit and an investor money market, Zac didn’t just process the request — he turned it into an opportunity to build clarity and confidence. Taking the time to understand Jill’s goals, Zac walked through every detail of the investment […]
Service That Builds Trust And Friendship
When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
Cowboy Pools Helps Everybody Cool Off
When quarantine halted their plans for a big wedding in April 2020, Aaron W. and Amanda S. repurposed their wedding fund to launch a new business. That summer, they started Cowboy Pools, of which they are now co-founders and operators. The company sells and installs chic, low-cost backyard pools designed with galvanized water tanks made […]
Guiding The Next Generation Of Learners And Savers
For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]
Interior Federal Unveils New Website
Interior Federal is proud to announce the official launch of its brand-new website; a reflection of the Credit Union’s rebrand ...
Baker Market Update – Week in Review: May 16, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Indiana Members Credit Union is pleased to announce they have been recognized as one of America’s Best Regional Banks and ...
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, in ...
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
MODESTO, Calif. May 13, 2025 – Valley First Credit Union proudly announces the establishment of the Wes Hall Memorial Fund, ...
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Romeoville, IL, May 15, 2025. Abri Credit Union is pleased to announce the appointment of John O’Brien as its new ...
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Coastal Credit Union announced that Ewelina Caplap has been appointed to Vice President of Coastal Wealth Management, available through CFS*. ...
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Michigan Department of Insurance and ...
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 9 Angels Game
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, sponsored ...
EECU Proudly Sponsors 21st Annual Slick Rock Student Film Festival
Educational Employees Credit Union (EECU) is honored to announce its sponsorship of the 21st Annual Slick Rock Student Film Festival, ...
Corporate Central Holds 44th Annual Meeting and Announces Board of Directors
Corporate Central held its 44th Annual Meeting on Thursday, May 8, at the Kalahari Convention Center in Wisconsin Dells, WI, ...
Suncoast Credit Union Partner with Informed to Accelerate Funding and Dealer Satisfaction
Informed.IQ and Suncoast Credit Union have partnered to implement the VerifyIQ AI platform, aimed at accelerating auto loan funding and ...
Defend Against Fraud and ID Theft at Redwood Credit Union’s Free Shred-a-Thons
A crucial step in protecting against fraud and identity theft is to securely dispose of sensitive documents and electronic waste ...
CULA’s AI-driven Self Inspection Cuts Lease-End Turnaround Times by 50%
Over 11,000 lessees have completed self-inspections in just 10 minutes with a smartphone; new program drives lease-end efficiency, cost savings, ...
Great Lakes Credit Union Featured In Callahan & Associates’ “Anatomy Of A Credit Union”
Washington, DC (April 2025) – Great Lakes Credit Union (GLCU) has been featured in the Spring 2025 edition of Callahan ...
Appli CEO Tim Pranger to Showcase AI-Powered Loan Calculator at 2025 Auto Finance Summit East
Appli, the creator of the industry’s first AI-powered smart financial calculator, today announced that Founder and CEO Tim Pranger will ...
LAFCU Strengthens Lending Team With Addition Of Two Mortgage Loan Officers
LANSING, Mich. — LAFCU has welcomed Samip Patel and Michael Richards to its team, reinforcing the credit union’s commitment to ...
Baker Market Update – Week in Review: May 09, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Corporate One Announces 2025 Board of Directors
Three members were re-elected to Corporate One Federal Credit Union’s Board of Directors at the annual meeting on April 24: ...
Jeremiah Kossen Appointed to Corporate One Federal Credit Union’s Supervisory Committee
Corporate One Federal Credit Union announced today that Jeremiah Kossen, President/CEO of Publix Employees Federal Credit Union (PEFCU) in Lakeland, ...
Indiana Members Credit Union Announces 2025 Cancer Awareness Card Beneficiary
Indiana Members Credit Union is pleased to announce Strides for Sarcoma as the new member-nominated beneficiary for its Cancer Awareness ...
EECU Honored for Support of Hmong American Day Celebration
Fresno, CA – Educational Employees Credit Union (EECU) proudly sponsored the 2025 Hmong American Day celebration, a vibrant two-day cultural ...
Desert Financial Credit Union Launches Private Student Loan and Refinance Solutions with CU Student Choice
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced its student lending solutions ...
SECU Foundation Awards Grace Clinic of Yadkin Valley with $600,000 Grant for New Medical Facility
SECU Foundation has announced a $600,000 challenge grant for Grace Clinic of Yadkin Valley (GCYV) to assist with the construction ...
Valley First Credit Union Announces Board Re-Elections and New Appointments at Annual Meeting
MODESTO, Calif. May 6, 2025 – Valley First Credit Union is pleased to announce the results of its recent Annual ...
LAFCU’s Kelli Ellsworth Etchison Honored With Lansing Community College Distinguished Alumni Award
LANSING, Mich. — LAFCU is proud to announce that Kelli Ellsworth Etchison, the credit union’s chief marketing officer and chief ...
Redwood Credit Union Elects Board of Directors
Redwood Credit Union recently re-elected volunteer board members Judy Herrerias-James, Lisa Wittke Schaffner, and Rod Dole.
TriUnity Foundation Announces Board Elections and Strategic Focus for 2025-2026
TriUnity Foundation, a nonprofit committed to relieving the financial burden of terminal illness through credit union collaboration, has announced its ...
Revolutionizing Payoffs- No More Paper Checks!
EPIC Lauches Payoff clearinghouse for Auto Lenders EPIC is transforming the way financial institutions receive loan and lease payoffs on ...
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
LANSING, Mich. — LAFCU has announced the appointment of Laura Blanding as vice president of membership growth and development.
Interior Federal Unveils New Website
Interior Federal is proud to announce the official launch of its brand-new website; a reflection of the Credit Union’s rebrand ...
Baker Market Update – Week in Review: May 16, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Indiana Members Credit Union is pleased to announce they have been recognized as one of America’s Best Regional Banks and ...
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, in ...
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
MODESTO, Calif. May 13, 2025 – Valley First Credit Union proudly announces the establishment of the Wes Hall Memorial Fund, ...
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Romeoville, IL, May 15, 2025. Abri Credit Union is pleased to announce the appointment of John O’Brien as its new ...
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Coastal Credit Union announced that Ewelina Caplap has been appointed to Vice President of Coastal Wealth Management, available through CFS*. ...
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Michigan Department of Insurance and ...
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 9 Angels Game
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, sponsored ...
EECU Proudly Sponsors 21st Annual Slick Rock Student Film Festival
Educational Employees Credit Union (EECU) is honored to announce its sponsorship of the 21st Annual Slick Rock Student Film Festival, ...
Corporate Central Holds 44th Annual Meeting and Announces Board of Directors
Corporate Central held its 44th Annual Meeting on Thursday, May 8, at the Kalahari Convention Center in Wisconsin Dells, WI, ...
Suncoast Credit Union Partner with Informed to Accelerate Funding and Dealer Satisfaction
Informed.IQ and Suncoast Credit Union have partnered to implement the VerifyIQ AI platform, aimed at accelerating auto loan funding and ...
Defend Against Fraud and ID Theft at Redwood Credit Union’s Free Shred-a-Thons
A crucial step in protecting against fraud and identity theft is to securely dispose of sensitive documents and electronic waste ...
CULA’s AI-driven Self Inspection Cuts Lease-End Turnaround Times by 50%
Over 11,000 lessees have completed self-inspections in just 10 minutes with a smartphone; new program drives lease-end efficiency, cost savings, ...
Great Lakes Credit Union Featured In Callahan & Associates’ “Anatomy Of A Credit Union”
Washington, DC (April 2025) – Great Lakes Credit Union (GLCU) has been featured in the Spring 2025 edition of Callahan ...
Appli CEO Tim Pranger to Showcase AI-Powered Loan Calculator at 2025 Auto Finance Summit East
Appli, the creator of the industry’s first AI-powered smart financial calculator, today announced that Founder and CEO Tim Pranger will ...
LAFCU Strengthens Lending Team With Addition Of Two Mortgage Loan Officers
LANSING, Mich. — LAFCU has welcomed Samip Patel and Michael Richards to its team, reinforcing the credit union’s commitment to ...
Baker Market Update – Week in Review: May 09, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Corporate One Announces 2025 Board of Directors
Three members were re-elected to Corporate One Federal Credit Union’s Board of Directors at the annual meeting on April 24: ...
Jeremiah Kossen Appointed to Corporate One Federal Credit Union’s Supervisory Committee
Corporate One Federal Credit Union announced today that Jeremiah Kossen, President/CEO of Publix Employees Federal Credit Union (PEFCU) in Lakeland, ...
Indiana Members Credit Union Announces 2025 Cancer Awareness Card Beneficiary
Indiana Members Credit Union is pleased to announce Strides for Sarcoma as the new member-nominated beneficiary for its Cancer Awareness ...
EECU Honored for Support of Hmong American Day Celebration
Fresno, CA – Educational Employees Credit Union (EECU) proudly sponsored the 2025 Hmong American Day celebration, a vibrant two-day cultural ...
Desert Financial Credit Union Launches Private Student Loan and Refinance Solutions with CU Student Choice
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced its student lending solutions ...
SECU Foundation Awards Grace Clinic of Yadkin Valley with $600,000 Grant for New Medical Facility
SECU Foundation has announced a $600,000 challenge grant for Grace Clinic of Yadkin Valley (GCYV) to assist with the construction ...
Valley First Credit Union Announces Board Re-Elections and New Appointments at Annual Meeting
MODESTO, Calif. May 6, 2025 – Valley First Credit Union is pleased to announce the results of its recent Annual ...
LAFCU’s Kelli Ellsworth Etchison Honored With Lansing Community College Distinguished Alumni Award
LANSING, Mich. — LAFCU is proud to announce that Kelli Ellsworth Etchison, the credit union’s chief marketing officer and chief ...
Redwood Credit Union Elects Board of Directors
Redwood Credit Union recently re-elected volunteer board members Judy Herrerias-James, Lisa Wittke Schaffner, and Rod Dole.
TriUnity Foundation Announces Board Elections and Strategic Focus for 2025-2026
TriUnity Foundation, a nonprofit committed to relieving the financial burden of terminal illness through credit union collaboration, has announced its ...
Revolutionizing Payoffs- No More Paper Checks!
EPIC Lauches Payoff clearinghouse for Auto Lenders EPIC is transforming the way financial institutions receive loan and lease payoffs on ...
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
LANSING, Mich. — LAFCU has announced the appointment of Laura Blanding as vice president of membership growth and development.
Coastal Credit Union Expands Mortgage Options with VA Loan Programs
Coastal Credit Union has announced the rollout of new mortgage programs designed to expand access to homeownership for more North Carolinians, especially military veterans. Coastal ...
Appli Calculator Deployment Drives 23% Conversion Rate for First Source Federal Credit Union
Appli, a provider of AI-powered financial calculators for credit unions and community banks, today released year-one results from First Source Federal Credit Union showing significant ...
Baker Market Update – Week in Review: January 30, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
ALM First Welcomes Jennifer Walker as Director, Sales & Client Relations
Dallas, Texas – ALM First, a strategic partner to more than 300 financial institutions nationwide, continues to expand its Sales & Client Relations team in response ...
Vizo Financial’s February 2026 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of ...
Coastal Credit Union Surpasses $6 Billion in Assets
Coastal Credit Union announced that it has reached $6 billion in assets. Through the end of December, Coastal’s assets are $6.03 billion, an increase of ...