The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Guiding The Next Generation Of Learners And Savers
For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]
Patience And Care Support A Son’s Next Step
When Kyle applied for a loan to help his son purchase a vehicle, he hoped for a quick and supportive experience, and that’s exactly what he found with Cynthia at GreenState Credit Union. Kyle began the loan application online on a Saturday through the Ankeny branch, wanting to get pre-approved while his son searched for […]
A Connection That Came Full Circle
When GreenState Credit Union launched its new auto recapture list in early 2024, Leen immediately saw it as more than a data initiative — it was a chance to deepen relationships. Blake was one of the first members she assisted from that list, and during the next three months, Leen helped Blake and his family […]
Hope Delivered Just In Time
Central Willamette Credit Union
We had a newly married couple join the credit union in 2022. During the account opening, we found out that the couple was unexpectedly pregnant and the husband had lost his job, got a new, lower paying job and as such they were forced to move. As the husband had an ITIN, his traditional credit […]
A Young Father’s Road To Stability
Zeal Credit Union
A Zeal member since 2009 never had a loan over $1,000. After a charged-off credit card in 2019, he worked with our asset recovery team to repay his balance and regain full services. A few years later, he applied for an auto loan, but due to limited credit history, he only qualified with a co-signer […]
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Redwood Credit Union Elects Board of Directors
Redwood Credit Union recently re-elected volunteer board members Judy Herrerias-James, Lisa Wittke Schaffner, and Rod Dole.
TriUnity Foundation Announces Board Elections and Strategic Focus for 2025-2026
TriUnity Foundation, a nonprofit committed to relieving the financial burden of terminal illness through credit union collaboration, has announced its ...
Revolutionizing Payoffs- No More Paper Checks!
EPIC Lauches Payoff clearinghouse for Auto Lenders EPIC is transforming the way financial institutions receive loan and lease payoffs on ...
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
LANSING, Mich. — LAFCU has announced the appointment of Laura Blanding as vice president of membership growth and development.
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
Corporate Central is proud to announce that Stephanie Schmidt, Vice President Member Services, has officially earned the Accredited Faster Payments ...
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
BECU, Washington’s largest credit union, will open new Neighborhood Financial Centers (NFCs) on Bainbridge Island and in Duvall, Washington. The ...
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
Coastal Credit Union has hired Anita Marshall as Branch Manager of its location at 1080 N. Winstead Ave in Rocky ...
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
LANSING, Mich. — LAFCU is offering an opportunity to help individuals take charge of their financial well-being through its Pathway ...
Credit Unions Join Others in Massachusetts to Raise Awareness of Dangerous Disease
Credit unions take action to educate the public, medical community, and first responders about Moyamoya Disease on May 6 Awareness ...
New Associate Board Member and Audit Committee Members to Join Advia Credit Union’s Dedicated Volunteers
Advia Credit Union is proud of the strong network of dedicated volunteers that make up its Board of Directors and ...
U1 Announces 2025 Scholarship Winners
Universal 1 Credit Union (U1) members, Eva Johnson-Woods of Trotwood-Madison High School, and Addilyn Slinker of Beavercreek High School, were ...
Baker Market Update – Week in Review: May 02, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
RCU celebrates small business growth—in May and every day
As Redwood Credit Union (RCU) marks 75 years of service, it’s celebrating not just its own history but the stories ...
Indiana Members Credit Union Awards $154,000 in Funds to Local Nonprofits through FHLBank Indianapolis Grant Program
Indiana Members Credit Union, in collaboration with the Federal Home Loan Bank of Indianapolis, awarded three nonprofit organizations $154,000 in ...
LAFCU Brings Financial Literacy To Life For Lansing Christian Students At Financial Reality Fair
LANSING, Mich. — LAFCU hosted its fifth annual Financial Reality Fair at Lansing Christian School April 10, giving high school ...
LAFCU Announces Key Promotions To Drive Growth And Efficiency
LANSING, Mich. — LAFCU has announced the promotions of Kimberly Austin to executive implementation officer and Justin Tuck to succeed ...
LAFCU’s Pathway to Financial Transformation Graduates Celebrate Success
LANSING, Mich. — In LAFCU’s community room, a sea of blue caps and gowns moved with excitement as proud graduates ...
EECU Honors Outstanding Educators, Staff in Kings County
Fresno, CA – May 1, 2025 – Educational Employees Credit Union (EECU) partnered once again with the Kings County Office ...
Cloudvirga launches Tropos, a modern borrower portal built for the future of digital lending
Cloudvirga today announced the launch of Tropos, a next-generation borrower portal that will empower lenders to deliver personalized, intuitive digital ...
Financial Advantages Growing in Southeast Wisconsin – Advia Credit Union Adds New Locations in West Allis and Pewaukee
Kalamazoo, MI – Advia Credit Union continues to grow and live its mission of providing financial advantages with the recent ...
SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Origence, a leading provider of lending technology solutions, announced founder and creator of Shazam, Chris Barton, as a keynote speaker ...
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Regardless of whether the tax exemption ultimately remains, proactive measures today will safeguardyour credit union’s competitive positioning and mission integrity. ...
Gregory Johnson Named Chairman of Truliant Board of Directors
The Truliant Federal Credit Union Board of Directors has elected Gregory T. Johnson as its new chairman for the 2025-26 ...
LendKey and Member Student Lending Announce Third Annual $20,000 Scholarship Program
LendKey, the pioneer of digital network lending, and Member Student Lending, a leading network of credit unions offering private student ...
SchoolsFirst FCU Sponsors Awards Gala for Santa Maria-Bonita School District
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Coastal Credit Union Foundation Announces Grants for Q1 2025
The Coastal Credit Union Foundation has awarded $348,500 to 19 nonprofits in North Carolina during its Q1 2025 grant cycle. ...
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
FORUM Credit Union has selected Arkatechture, a leading provider of data analytics and business intelligence solutions, as its partner to ...
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
myCUmortgage kicked off 2025 prominently by partnering with eight credit unions from across the country, providing them with a comprehensive ...
Coastal Credit Union 2025 Impact Report
Coastal Credit Union’s 2025 Member & Community Impact Report is now available. In addition to highlighting our 2024 accomplishments and ...
InterLutions Welcomes Kelly Balodis as New Client Services Manager
InterLutions, the nation’s fastest-growing employee benefits Credit Union Service Organization (CUSO), proudly announces the addition of Kelly Balodis as Client ...
Redwood Credit Union Elects Board of Directors
Redwood Credit Union recently re-elected volunteer board members Judy Herrerias-James, Lisa Wittke Schaffner, and Rod Dole.
TriUnity Foundation Announces Board Elections and Strategic Focus for 2025-2026
TriUnity Foundation, a nonprofit committed to relieving the financial burden of terminal illness through credit union collaboration, has announced its ...
Revolutionizing Payoffs- No More Paper Checks!
EPIC Lauches Payoff clearinghouse for Auto Lenders EPIC is transforming the way financial institutions receive loan and lease payoffs on ...
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
LANSING, Mich. — LAFCU has announced the appointment of Laura Blanding as vice president of membership growth and development.
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
Corporate Central is proud to announce that Stephanie Schmidt, Vice President Member Services, has officially earned the Accredited Faster Payments ...
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
BECU, Washington’s largest credit union, will open new Neighborhood Financial Centers (NFCs) on Bainbridge Island and in Duvall, Washington. The ...
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
Coastal Credit Union has hired Anita Marshall as Branch Manager of its location at 1080 N. Winstead Ave in Rocky ...
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
LANSING, Mich. — LAFCU is offering an opportunity to help individuals take charge of their financial well-being through its Pathway ...
Credit Unions Join Others in Massachusetts to Raise Awareness of Dangerous Disease
Credit unions take action to educate the public, medical community, and first responders about Moyamoya Disease on May 6 Awareness ...
New Associate Board Member and Audit Committee Members to Join Advia Credit Union’s Dedicated Volunteers
Advia Credit Union is proud of the strong network of dedicated volunteers that make up its Board of Directors and ...
U1 Announces 2025 Scholarship Winners
Universal 1 Credit Union (U1) members, Eva Johnson-Woods of Trotwood-Madison High School, and Addilyn Slinker of Beavercreek High School, were ...
Baker Market Update – Week in Review: May 02, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
RCU celebrates small business growth—in May and every day
As Redwood Credit Union (RCU) marks 75 years of service, it’s celebrating not just its own history but the stories ...
Indiana Members Credit Union Awards $154,000 in Funds to Local Nonprofits through FHLBank Indianapolis Grant Program
Indiana Members Credit Union, in collaboration with the Federal Home Loan Bank of Indianapolis, awarded three nonprofit organizations $154,000 in ...
LAFCU Brings Financial Literacy To Life For Lansing Christian Students At Financial Reality Fair
LANSING, Mich. — LAFCU hosted its fifth annual Financial Reality Fair at Lansing Christian School April 10, giving high school ...
LAFCU Announces Key Promotions To Drive Growth And Efficiency
LANSING, Mich. — LAFCU has announced the promotions of Kimberly Austin to executive implementation officer and Justin Tuck to succeed ...
LAFCU’s Pathway to Financial Transformation Graduates Celebrate Success
LANSING, Mich. — In LAFCU’s community room, a sea of blue caps and gowns moved with excitement as proud graduates ...
EECU Honors Outstanding Educators, Staff in Kings County
Fresno, CA – May 1, 2025 – Educational Employees Credit Union (EECU) partnered once again with the Kings County Office ...
Cloudvirga launches Tropos, a modern borrower portal built for the future of digital lending
Cloudvirga today announced the launch of Tropos, a next-generation borrower portal that will empower lenders to deliver personalized, intuitive digital ...
Financial Advantages Growing in Southeast Wisconsin – Advia Credit Union Adds New Locations in West Allis and Pewaukee
Kalamazoo, MI – Advia Credit Union continues to grow and live its mission of providing financial advantages with the recent ...
SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Origence, a leading provider of lending technology solutions, announced founder and creator of Shazam, Chris Barton, as a keynote speaker ...
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Regardless of whether the tax exemption ultimately remains, proactive measures today will safeguardyour credit union’s competitive positioning and mission integrity. ...
Gregory Johnson Named Chairman of Truliant Board of Directors
The Truliant Federal Credit Union Board of Directors has elected Gregory T. Johnson as its new chairman for the 2025-26 ...
LendKey and Member Student Lending Announce Third Annual $20,000 Scholarship Program
LendKey, the pioneer of digital network lending, and Member Student Lending, a leading network of credit unions offering private student ...
SchoolsFirst FCU Sponsors Awards Gala for Santa Maria-Bonita School District
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Coastal Credit Union Foundation Announces Grants for Q1 2025
The Coastal Credit Union Foundation has awarded $348,500 to 19 nonprofits in North Carolina during its Q1 2025 grant cycle. ...
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
FORUM Credit Union has selected Arkatechture, a leading provider of data analytics and business intelligence solutions, as its partner to ...
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
myCUmortgage kicked off 2025 prominently by partnering with eight credit unions from across the country, providing them with a comprehensive ...
Coastal Credit Union 2025 Impact Report
Coastal Credit Union’s 2025 Member & Community Impact Report is now available. In addition to highlighting our 2024 accomplishments and ...
InterLutions Welcomes Kelly Balodis as New Client Services Manager
InterLutions, the nation’s fastest-growing employee benefits Credit Union Service Organization (CUSO), proudly announces the addition of Kelly Balodis as Client ...
Baker Market Update – Week in Review: January 30, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
ALM First Welcomes Jennifer Walker as Director, Sales & Client Relations
Dallas, Texas – ALM First, a strategic partner to more than 300 financial institutions nationwide, continues to expand its Sales & Client Relations team in response ...
Vizo Financial’s February 2026 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of ...
Coastal Credit Union Surpasses $6 Billion in Assets
Coastal Credit Union announced that it has reached $6 billion in assets. Through the end of December, Coastal’s assets are $6.03 billion, an increase of ...
13 families celebrate the new year in new homes thanks to RCU Community Fund’s Down Payment Assistance program
For one Novato family of four, the start of a new year marks a milestone they once thought impossible—celebrating in a home of their own.
Vizo Financial Recaps Successful Year of Credit Union Education in 2025
In 2025, Vizo Financial Corporate Credit Union initiated its Education Rewards Program, which allows attendees to earn points on an individual and credit union level ...