The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Family First After The Fires
Financial Partners Credit Union
Our long-time member, who has been with Financial Partners Credit Union since 1998, was recently devastated by the Pacific Palisades fires. Tragically, he lost everything, including his home. As the head of the household and sole income provider, the responsibility of supporting his family during such an unimaginable time added immense financial stress. The member […]
A Financial Checkup Changed Everything
Service 1st Federal Credit Union
When Maria walked in for her Financial Checkup, the first thing I noticed wasn’t her paperwork — it was the exhaustion on her face. A single mother of three, she was working two jobs and surviving on just a few hours of sleep. Every minute and every dollar already had a purpose. Missing work wasn’t […]
A Helping Hand At The Right Time
New Horizon Federal Credit Union
This story is about a member who is a regular at our high school branch. When he first came in to open his account, he did not know much about banking and had many questions. We were able to set him up with his own checking and savings accounts that only he had access to. […]
From Employee To Entrepreneur
AltaOne Federal Credit Union
When the owners of Bakersfield Carpet Cleaning, a trusted family-owned business, decided it was time to retire, it marked the end of one chapter and the beginning of another. For Britany L., a single mother working a 9-to-5 as an accountant, it was the opportunity she had been waiting for. Ready to take a leap […]
Building Credit and Confidence Together
New Horizon Federal Credit Union
This story is about a member who purchased a used vehicle from his dad, which became his first car with a payment and gave him the opportunity to begin building his credit. After successfully paying off the loan, he was able to build his credit score to 750, allowing him to co‑sign on his girlfriend’s […]
A Lifeline During Unrelenting Change
Commodore Perry Federal Credit Union
A long-time member, who relocated out of state several years ago, has continued to maintain her banking relationship with the credit union. Since her move, she has faced a series of difficult personal and financial challenges. After being diagnosed with a tumor that required treatment, her work hours were significantly reduced, which led to financial […]
SchoolsFirst Federal Credit Union Lowers Down Payment Requirements to Expand Mortgage Access for School Employees
Corporate Central Supercharges Business Onboarding with Next Generation Verification, powered by Middesk, in Beastro
CUNA Strategic Services Expands Sparrow Alliance to Help Credit Unions Deepen Member Relationships Beyond the Branch
Waterbury CT Teachers Federal Credit Union Selects Alogent’s FASTdocs to Modernize Enterprise Content Management and Automate Manual Processes
First Entertainment Credit Union and Nymbus Launch CineFi, First Digital Credit Union for Entertainment Professionals
Corporate Central Promotes Hunter Cliffgard to Investment Analyst
CRIF Select Appoints Robert Christini as Senior Vice President of Sales
Applications sought for $10K LAFCU Innovation for Education Grant
Credit Union League of Connecticut Rebrands as Connecticut’s Credit Unions; Services Arm Relaunches as cuVoyant
Redwood Credit Union welcomes Jay Tkachuk as Chief Information Officer
EECU Sponsors Community Events Honoring Martin Luther King Jr.’s Legacy
Seven Credit Unions Select myCUmortgage as Their Home Loan Partner
Corporate One Federal Credit Union Marks More Than 70 New Connections to Immediate Payment Rails in 2025
BCU WEALTH ADVISORS, LLC HONORED AT KEHRER GROUP’S 2025 TOP DIRECTORS AWARDS
Corporate Central Welcomes Vikram Israni to Board as Jay Magulski Retires
Coastal Credit Union Foundation Awards Nearly $1 Million in Community Grants
Family Trust Federal Credit Union Named to Newsweek’s America’s Best Regional Banks & Credit Unions 2026 List
Blask and Randall Earn Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
Sound Credit Union Welcomes Ian Crawford To Their Business Lending Team
Canvas Credit Union Becomes an Owner in DaLand CUSO
2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025
Baker Market Update – Week in Review: January 9, 2026
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent
DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
SchoolsFirst Federal Credit Union Lowers Down Payment Requirements to Expand Mortgage Access for School Employees
Corporate Central Supercharges Business Onboarding with Next Generation Verification, powered by Middesk, in Beastro
CUNA Strategic Services Expands Sparrow Alliance to Help Credit Unions Deepen Member Relationships Beyond the Branch
Waterbury CT Teachers Federal Credit Union Selects Alogent’s FASTdocs to Modernize Enterprise Content Management and Automate Manual Processes
First Entertainment Credit Union and Nymbus Launch CineFi, First Digital Credit Union for Entertainment Professionals
Corporate Central Promotes Hunter Cliffgard to Investment Analyst
CRIF Select Appoints Robert Christini as Senior Vice President of Sales
Applications sought for $10K LAFCU Innovation for Education Grant
Credit Union League of Connecticut Rebrands as Connecticut’s Credit Unions; Services Arm Relaunches as cuVoyant
Redwood Credit Union welcomes Jay Tkachuk as Chief Information Officer
EECU Sponsors Community Events Honoring Martin Luther King Jr.’s Legacy
Seven Credit Unions Select myCUmortgage as Their Home Loan Partner
Corporate One Federal Credit Union Marks More Than 70 New Connections to Immediate Payment Rails in 2025
BCU WEALTH ADVISORS, LLC HONORED AT KEHRER GROUP’S 2025 TOP DIRECTORS AWARDS
Corporate Central Welcomes Vikram Israni to Board as Jay Magulski Retires
Coastal Credit Union Foundation Awards Nearly $1 Million in Community Grants
Family Trust Federal Credit Union Named to Newsweek’s America’s Best Regional Banks & Credit Unions 2026 List
Blask and Randall Earn Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
Sound Credit Union Welcomes Ian Crawford To Their Business Lending Team
Canvas Credit Union Becomes an Owner in DaLand CUSO
2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025
Baker Market Update – Week in Review: January 9, 2026
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent
DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
Victory Bank Selects AccuAccount to Streamline Loan Imaging, Exception Tracking, and Audit Readiness
LAFCU promotes Jamie Jones to contact center branch manager
For Immediate Release – Boston Firefighters Credit Union Appoints Elizabeth Adcock as Chief Digital & Information Officer
NASCUS and Critical Ops Launch the 2026 Fraud School
Callahan Gives Every Credit Union Access To Performance Insights
Tower Federal Credit Union and the Baltimore Orioles Announce New Bird Bath Sponsorship at Camden Yards