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Members Wanted Their Relief Checks. This Credit Union Ensured They Got Them.

Our Community parsed ACH data to identify errors in routing numbers. Then, it helped members correct the numbers to ensure the timely delivery of coronavirus ...
Callahan Collections

From Face Time To FaceTime: Call Center Coaching Evolves

Two Virginia credit unions find new ways to engage and train out-of-office call center employees.
Features

New Mortgage Opportunities Arise In Wake Of Pandemic Lending Restrictions

Digital lending prowess can help credit unions leverage their built-in advantages as local institutions.
Industry Insights

State Leaders In PPP Lending

Which credit unions led their states in the number of Paycheck Protection Program loans funded?
Features

Predictive Analytics In Play At BCU

The suburban Chicago shop is building out models to prepare for a surge in delinquencies and charge-offs.
Features

A Better Member Experience Is Only A Text Message Away

Four credit unions share insights from their text messaging initiatives.
Credit Union Industry Commentary

Economic Outlook Becomes Even Less Certain

This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact ...
Industry Insights

Credit Unions Help Save More Than 1.1 Million Jobs Through PPP

PPP data from the Treasury Department indicates credit unions played a larger role in lending to smaller companies, underscoring the movement’s commitment to Main Street ...
Features

Fighting Off Pandemic-Inspired Fraudsters

Credit unions, insurers, and suppliers share tech tools for educating staff and members as fraudsters target coronavirus relief channels.
Features

10 Ways To Stop P2P Payment Fraud In Its Tracks

Here’s info credit unions can share with members to protect both from P2P scammers.
Map of the United States showing the number of CDFI‑designated credit unions in each state.

CDFIs By The Numbers

CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.

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