Leadership Amid Crisis
June 30, 2020
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It’s been six months, and already the world has faced what might be the defining challenge of the 2020s.
All Topics
The Disaster Before The Disaster
June 30, 2020
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Wright-Patt Credit Union decided it wasn’t enough to follow its continuity plan in the face of the COVID-19 pandemic. Lessons learned from a 2019 disaster provided guidance in newly uncertain times.
Macro Overiew And Industry Trends (1Q20)
June 30, 2020
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The longest economic expansionary period in U.S. history has come to an end. What else should credit unions know at first quarter?
Lessons In Leadership: Roderic Flowers
June 30, 2020
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The SVP of human resources development at State Employees Credit Union of Maryland discusses his credit union’s response to the coronavirus pandemic.
Industry Trends: Auto Lending (1Q20)
June 30, 2020
No Comments
Decreased consumer spending and a pronounced pullback from indirect lending programs contributed to slower auto loan growth at credit unions in the first quarter of 2020.
Industry Trends: Human Capital (1Q20)
June 30, 2020
No Comments
A decade of economic expansion created record-low unemployment levels, driving credit union employee compensation to the highest rates on record. Early outcomes from the COVID-19 crisis indicate changes to the status quo.
Recommended Reading (1Q 2020)
June 30, 2020
No Comments
Callahan’s associates offer their take on the best books for credit union leaders.
Lessons In Leadership: James Wileman
June 30, 2020
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The CEO at Credit Union 1 discusses his credit union’s response to the coronavirus pandemic.
Industry Trends: Member Relationships (1Q20)
June 30, 2020
No Comments
Member service is of utmost importance for credit unions, and data from the past decade shows how a growing membership base has acknowledged and affirmed this priority.
Industry Trends: COVID-19 (1Q20)
June 30, 2020
No Comments
First quarter data provides the earliest picture of the COVID-19 crisis on the credit union industry.
Leadership Amid Crisis
It’s been six months, and already the world has faced what might be the defining challenge of the 2020s.
The Disaster Before The Disaster
Wright-Patt Credit Union decided it wasn’t enough to follow its continuity plan in the face of the COVID-19 pandemic. Lessons learned from a 2019 disaster ...
Macro Overiew And Industry Trends (1Q20)
The longest economic expansionary period in U.S. history has come to an end. What else should credit unions know at first quarter?
Lessons In Leadership: Roderic Flowers
The SVP of human resources development at State Employees Credit Union of Maryland discusses his credit union's response to the coronavirus pandemic.
Industry Trends: Auto Lending (1Q20)
Decreased consumer spending and a pronounced pullback from indirect lending programs contributed to slower auto loan growth at credit unions in the first quarter of ...
Industry Trends: Human Capital (1Q20)
A decade of economic expansion created record-low unemployment levels, driving credit union employee compensation to the highest rates on record. Early outcomes from the COVID-19 ...
Recommended Reading (1Q 2020)
Callahan’s associates offer their take on the best books for credit union leaders.
Lessons In Leadership: James Wileman
The CEO at Credit Union 1 discusses his credit union's response to the coronavirus pandemic.
Industry Trends: Member Relationships (1Q20)
Member service is of utmost importance for credit unions, and data from the past decade shows how a growing membership base has acknowledged and affirmed ...
Industry Trends: COVID-19 (1Q20)
First quarter data provides the earliest picture of the COVID-19 crisis on the credit union industry.
Browse Topics
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?