HR, Analytics, And The Member Experience
December 30, 2019
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Four can’t-miss data points this week on CreditUnions.com.
All Topics
7 CXOs Opine On The Member Experience
December 30, 2019
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The credit union leaders discuss opportunities and challenges and what they resolve to see happen in 2020.
Putting People First Pays Off
December 30, 2019
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Three guiding principles at Digital FCU has helped the Massachusetts credit union become one of the largest, and most influential, in the industry.
Anatomy Of Digital Federal Credit Union
December 30, 2019
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The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
The Importance Of Being Innovative
December 30, 2019
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Digital FCU knows better than to rest on its laurels. The trust of its members relies on it.
Best Of HR 2019
December 30, 2019
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Five popular pieces cover a range of HR challenges, from bringing talent through the door to helping them work outside of it.
Industry Trends: Earnings (3Q19)
December 30, 2019
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Credit unions report improved earnings following 2018 rate cuts. However, increased expenses put downward pressure on margins.
Industry Trends: Member Relationships (3Q19)
December 30, 2019
No Comments
Product penetration rates hit all-time highs in most major categories, as memberships and member relationships continue to rise.
Industry Trends: Human Capital (3Q19)
December 30, 2019
No Comments
As employee productivity rises industrywide, so, too, does compensation.
Industry Trends: Shares (3Q19)
December 30, 2019
No Comments
Third quarter deposit performance resulted in slightly eased liquidity pressures.
HR, Analytics, And The Member Experience
Four can't-miss data points this week on CreditUnions.com.
7 CXOs Opine On The Member Experience
The credit union leaders discuss opportunities and challenges and what they resolve to see happen in 2020.
Putting People First Pays Off
Three guiding principles at Digital FCU has helped the Massachusetts credit union become one of the largest, and most influential, in the industry.
Anatomy Of Digital Federal Credit Union
The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
The Importance Of Being Innovative
Digital FCU knows better than to rest on its laurels. The trust of its members relies on it.
Best Of HR 2019
Five popular pieces cover a range of HR challenges, from bringing talent through the door to helping them work outside of it.
Industry Trends: Earnings (3Q19)
Credit unions report improved earnings following 2018 rate cuts. However, increased expenses put downward pressure on margins.
Industry Trends: Member Relationships (3Q19)
Product penetration rates hit all-time highs in most major categories, as memberships and member relationships continue to rise.
Industry Trends: Human Capital (3Q19)
As employee productivity rises industrywide, so, too, does compensation.
Industry Trends: Shares (3Q19)
Third quarter deposit performance resulted in slightly eased liquidity pressures.
Browse Topics
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.