A Question Of Culture
Whether a credit union’s staff and leadership is comfortable going off script to solve member problems is a matter of culture.
Whether a credit union’s staff and leadership is comfortable going off script to solve member problems is a matter of culture.
Five can’t-miss data points this week on CreditUnions.com.
The NCUA board touts its payback to credit unions, but soaring reserves hide a different story.
The Silicon Valley cooperative consistently ranks among the top performers nationally in terms of yield on investments.
Don’t hike the hill on an empty stomach. Stop in to one of these recommended restaurants during the GAC.
Credit unions are seeing a generational shift in how money flows in and out of the institution, but it’s a process more than a pitfall.
The industry’s loan-to-share ratio has nearly hit levels not seen since the Great Recession.
Changes in auto lending and questions of liquidity highlight credit union performance in the fourth quarter of 2017.
Why human experiences outweigh plastic tchotchkes every day of the week.
Innovative consumer loan and financial education products have helped BECU perform admirably in asset quality.

The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.

The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.

Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.

Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.

Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
A Question Of Culture