2016 Priorities At-A-Glance
April 30, 2016
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What do credit union executives hope to accomplish in the coming year? Feedback from the 2016 Executive Outlook Survey shines a light on a few things.
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Consumer Sentiments And Employee Insights (4Q 2015)
April 30, 2016
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Real comments from online review sites can help credit unions fortify morale on the frontline, find a middle ground between vocal members and the silent majority, and learn how to loan for a lifetime.
Member Relationship Growth (4Q 2015)
April 30, 2016
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Which credit unions posted the largest growth in loan and share balances per member?
Buying a Pre-Exisiting Business
April 29, 2016
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Citadel Federal Credit Union in Thorndale, PA, recently took a novel approach to starting our credit union service organization (CUSO), Citadel Financial Services – buying a pre-existing business. We at Citadel have already had experience with CUSOs. We have long had a 60% ownership of a check processing organization and 100% ownership of an indirect lending CUSO that works through 165 auto dealer
A New Employee Benefit: Long Term Care Insurance
April 29, 2016
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Why long-term care insurance was added to Wright-Patt’s benefit package. Wright-Patt Credit Union reviewed its employee benefits package during 2000 to increase the perceived value of the package among employees, while strengthening cost controls for the Credit Union. The aim was to offer a benefits package that strengthens Wright-Patt’s ability to recruit and retain quality employees while managi
Using the Internet to Enhance Member Services
April 29, 2016
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Pennsylvania State Employees launches Internet-based credit report service.
Plain Vanilla Hands Down
April 29, 2016
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Whitefish Credit Union will soon have $600 million in assets and 22% of credit union assets in Montana, although it is confined to a small corner of the state. It is plain vanilla, taking deposits and making loans and little else. It relies on word of mouth. Its notable success owes to its above-market dividend rate, good loan rates and a reputation for reliability.
LIFE AFTER INDIRECT LENDING
April 29, 2016
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Indirect lending was good to Affinity Plus FCU, but it did not allow for the kind of trust-based relationship building with members that the credit union’s mission calls for. So it dropped indirect lending, and discovered that member-centric product innovations, such as an alternative mortgage product, not only made up for the financial loss but resulted in stronger member relationships.
The Charter of Choice
April 29, 2016
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Moral arguments aside, Pentagon CEO Frank Pollack states that a strong business case can be made against conversions. The math is simple: the credit union charter is best for members.
Appropriate Reaction to the DFCU Decisions: Outrage
April 29, 2016
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The NCUA and the federal district court for Eastern Michigan have both erred in not making DFCU Financial live up to the credit union’s bylaws. Fundamental freedoms are at stake. DFCU members acquired three times more signatures for a special meeting than the bylaws required. But management refused to call a special meeting. NCUA and the court are allowing this democratic ownership right of the me
2016 Priorities At-A-Glance
What do credit union executives hope to accomplish in the coming year? Feedback from the 2016 Executive Outlook Survey shines a light on a few ...
Consumer Sentiments And Employee Insights (4Q 2015)
Real comments from online review sites can help credit unions fortify morale on the frontline, find a middle ground between vocal members and the silent ...
Member Relationship Growth (4Q 2015)
Which credit unions posted the largest growth in loan and share balances per member?
Buying a Pre-Exisiting Business
Citadel Federal Credit Union in Thorndale, PA, recently took a novel approach to starting our credit union service organization (CUSO), Citadel Financial Services - buying ...
A New Employee Benefit: Long Term Care Insurance
Why long-term care insurance was added to Wright-Patt’s benefit package. Wright-Patt Credit Union reviewed its employee benefits package during 2000 to increase the perceived value ...
Using the Internet to Enhance Member Services
Pennsylvania State Employees launches Internet-based credit report service.
Plain Vanilla Hands Down
Whitefish Credit Union will soon have $600 million in assets and 22% of credit union assets in Montana, although it is confined to a small ...
LIFE AFTER INDIRECT LENDING
Indirect lending was good to Affinity Plus FCU, but it did not allow for the kind of trust-based relationship building with members that the credit ...
The Charter of Choice
Moral arguments aside, Pentagon CEO Frank Pollack states that a strong business case can be made against conversions. The math is simple: the credit union ...
Appropriate Reaction to the DFCU Decisions: Outrage
The NCUA and the federal district court for Eastern Michigan have both erred in not making DFCU Financial live up to the credit union’s bylaws. ...
Browse Topics
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Alltru FCU stopped treating education as the end goal. Now, financial empowerment guides product design, access, and risk decisions.
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Serving The Underserved Without Accepting Preventable Fraud Losses
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Inside An In-School Model That Links Classrooms With College And Careers
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Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
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Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
What’s Next For Credit Union Earnings?
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As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.