1 Betty, 2 Betty…
April 28, 2016
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A Tennessee credit union uses humor and star power to appeal to its mature demographic.
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It’s Kickoff Time For The Housing Season
April 28, 2016
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As peak season for home sales approaches, the outlook for mortgage lending remains positive.
Hispanics no Longer the Secret Ingredient of Credit Union Growth: a Market Worthy of Credit Union Philosophy
April 26, 2016
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Part I of a Two-Part Report Credit unions have stepped up their outreach to the fastest growing and single largest minority group in America today- Hispanics- starting by understanding cultural differences and following up with customized marketing to attract this diverse yet skeptical group. The reward is that a Credit Union can earn an entire family’s loyalty and make further inroads to a commu
Successful Merger Strategies – Part I
April 26, 2016
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The number of credit unions declines every quarter, primarily due to industry consolidation via mergers. There seems to be two different scenarios that act as catalyst for a merger. Often, a smaller credit union is constricted in its ability to offer a full range of services and products to its members, and seeks out a larger credit union with which a merger would develop more complete service for
Three Credit Union’s Approaches to Account-to-Account Transfers
April 26, 2016
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Credit unions are taking more interest in Account-to-Account (A2A) transfers, also commonly referred to as Member Directed ACH or inter-institutional transfers. This technology enables members to move their money freely from one institution to another over the Internet. This service transforms the member’s share draft account into an e-checking account.
Growing Demographics Credit Unions Can’t Afford to Ignore
April 26, 2016
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According to the Tower Group, Hispanics are the fastest growing segment of the US population by a factor of five, now totaling nearly 40 million citizens with an expected purchasing power of $1 trillion by 2010. Credit unions have the unique ability to reach out to this underserved group and show them financial success in the community.
Eliminate Bill Pay Service Fees?
April 26, 2016
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Take a look at Wright-Patt Credit Union in Fairborn, Ohio. With about $1B in assets, and 145,000 members, Wright-Patt has changed their pricing structure for bill pay. Originally charging $4.95-7.95 per month depending on the type of checking account, Wright-Patt decided to offer bill pay for free as of August 2002. After the pricing change active usage of their bill pay service rose from 528 to 2
First Internet Banking Service Celebrates Big Birthday
April 26, 2016
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Stanford Federal Credit Union replaced its home page on the World Wide Web today. This is not strange as the credit union adds, subtracts and tweaks its online presence on most days. The difference today is that SFCU members and other visitors to www.sfcu.org will see the home page that the credit union first used ten years ago. SFCU is celebrating the tenth birthday of its Internet Banking servi
Pay For Knowledge Creating Efficiencies in Credit Unions
April 26, 2016
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Let me pick up from where I left off from my column in February.
9 Steps to a Successful Host System Conversion
April 26, 2016
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Last Thursday, 40 credit unions and vendors gathered on Callahan’s webinar When Should You Convert Data Processors? The panelists of the call represented different stages of the assessment and conversion process and discussed the factors that led them to perform a dat
1 Betty, 2 Betty…
A Tennessee credit union uses humor and star power to appeal to its mature demographic.
Hispanics no Longer the Secret Ingredient of Credit Union Growth: a Market Worthy of Credit Union Philosophy
Part I of a Two-Part Report Credit unions have stepped up their outreach to the fastest growing and single largest minority group in America today- ...
Successful Merger Strategies – Part I
The number of credit unions declines every quarter, primarily due to industry consolidation via mergers. There seems to be two different scenarios that act as ...
Three Credit Union’s Approaches to Account-to-Account Transfers
Credit unions are taking more interest in Account-to-Account (A2A) transfers, also commonly referred to as Member Directed ACH or inter-institutional transfers. This technology enables members ...
Growing Demographics Credit Unions Can’t Afford to Ignore
According to the Tower Group, Hispanics are the fastest growing segment of the US population by a factor of five, now totaling nearly 40 million ...
Eliminate Bill Pay Service Fees?
Take a look at Wright-Patt Credit Union in Fairborn, Ohio. With about $1B in assets, and 145,000 members, Wright-Patt has changed their pricing structure for ...
First Internet Banking Service Celebrates Big Birthday
Stanford Federal Credit Union replaced its home page on the World Wide Web today. This is not strange as the credit union adds, subtracts and ...
Pay For Knowledge Creating Efficiencies in Credit Unions
Let me pick up from where I left off from my column in February.
9 Steps to a Successful Host System Conversion
Last Thursday, 40 credit unions and vendors gathered on Callahan's webinar When Should You Convert Data Processors? The panelists of the call represented different ...
Browse Topics
Why Financial Empowerment Matters More Than Financial Literacy
Savana Morie
Alltru FCU stopped treating education as the end goal. Now, financial empowerment guides product design, access, and risk decisions.
42% Of U.S. Households Experience Financial Hardship
Tony Waltrich
More than 50 million U.S. households earn less than the minimum average income needed to cover basic costs of living.
Excite Foundation Breaks Down Barriers For Children’s Savings
Savana Morie
Automatic enrollment and community partnerships help the credit union foundation expand access to early savings for underserved families.
Consumers Are Financing The Future Any Way They Can
Aaron Passman
Studies show credit card debt and Buy Now, Pay Later usage continue to rise. Bigger increases could be around the corner.
Credit Human Redefines ‘Green’ In The Heart Of Texas
Savana Morie
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
CDFIs By The Numbers
Omar Shalabi
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Serving The Underserved Without Accepting Preventable Fraud Losses
Callahan & Associates
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Inside An In-School Model That Links Classrooms With College And Careers
Savana Morie
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
It’s Kickoff Time For The Housing Season