Find Your Niche! Why Member Segmentation Strategies Are Critical.
April 8, 2016
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How credit unions today are creating more profitable members through segmentation strategies.
All Topics
What You Need to Know: Credit Unions are Different From Banks
April 8, 2016
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Recent regulatory actions make it critical to understand how credit unions — and the system in which they operate — are different from banks.
Leverage Leagues To Meet Compliance Needs
April 8, 2016
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The Ohio Credit Union League offers resources such as discussion groups and file-sharing libraries to ease the burden of complicated regulations.
Loan From the Front
April 8, 2016
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Member-facing staff at one Virginia credit union helps the institution reach its maximum lending potential.
4 Ways To Rethink Employee Roles And Change Branches
April 8, 2016
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By creating new jobs or redefining old ones, credit unions are making branches more efficient and profitable.
Marketing Messages That Resonate
April 8, 2016
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3 tips from Wright-Patt to help your brand take flight.
A No Merger Guarantee and a Revulsion for Mutual Bank Conversions
April 8, 2016
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Making a pledge to members in 1997 that Cascade FCU, Seattle, has no intention of merging with another financial institution Dale Kerslake, CEO, promised to pay members $100 if the CU merged and as a result changed its name, a member’s account number or closed a member’s primary branch within a five-year period. Six years and counting and there’s no payout in sight.
What is the Member’s Right to Know?
April 8, 2016
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Disclosing executive salaries is not a regulatory issue; rather, it can be a marketplace advantage. Keeping compensation private only suggests that credit unions have something to hide.
The Power of Data
April 7, 2016
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Quantitative facts covering almost every aspect of credit union activity are abundant—and becoming even more plentiful. Many users of data are seeking answers. The issues range from the general, “How-am-I-doing?” to the specific, such as “Should-Iraise-my-NSF-fee?”
A Penny Saved Is A Penny Earned
April 7, 2016
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SAFE Credit Union encourages members to do the sensible thing and save.
Find Your Niche! Why Member Segmentation Strategies Are Critical.
How credit unions today are creating more profitable members through segmentation strategies.
What You Need to Know: Credit Unions are Different From Banks
Recent regulatory actions make it critical to understand how credit unions — and the system in which they operate — are different from banks.
Leverage Leagues To Meet Compliance Needs
The Ohio Credit Union League offers resources such as discussion groups and file-sharing libraries to ease the burden of complicated regulations.
Loan From the Front
Member-facing staff at one Virginia credit union helps the institution reach its maximum lending potential.
4 Ways To Rethink Employee Roles And Change Branches
By creating new jobs or redefining old ones, credit unions are making branches more efficient and profitable.
A No Merger Guarantee and a Revulsion for Mutual Bank Conversions
Making a pledge to members in 1997 that Cascade FCU, Seattle, has no intention of merging with another financial institution Dale Kerslake, CEO, promised to ...
What is the Member’s Right to Know?
Disclosing executive salaries is not a regulatory issue; rather, it can be a marketplace advantage. Keeping compensation private only suggests that credit unions have something ...
The Power of Data
Quantitative facts covering almost every aspect of credit union activity are abundant—and becoming even more plentiful. Many users of data are seeking answers. The issues ...
A Penny Saved Is A Penny Earned
SAFE Credit Union encourages members to do the sensible thing and save.
Browse Topics
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.