Turn Approved Loans Into Funded Ones
A Q&A with Generations Federal Credit Union on how it improved its conversion ratio.
A Q&A with Generations Federal Credit Union on how it improved its conversion ratio.
2015 was a record breaking year across many metrics for credit unions. Auto lending was no exception, with auto loan balances projected to have reached an all-time high of $264.7 billion in December 2015.
In today’s changing and often-uncertain economic environment, balance sheet management is top-of-mind with credit union executives.
Compliance dance card overflows in 2015 while credit union legal beagles see TRID and true changes in 2016.
With more than 85% of the industry reporting in Callahan & Associates’ FirstLook Program, early data trends suggest another quarter of double-digit loan growth.
Despite a red-hot lending market, credit union share balances increase through the end of the year.
This week, CreditUnions.com features five articles showcasing strategies different credit unions use to manage balance sheets and better serve members.
A breakdown of the industry’s financial performance and impact in third quarter 2015.
Kevin Kesecker, vice president and chief lending officer for SECU of Maryland, offers advice on how to review packaged loans to make sure they are attractive — and worthwhile — to the credit union.
Loan growth drives down balances while industry assets overall remain steady.

St. Cloud Financial is betting on digital assets to protect member relationships and future relevance. It’s picked up lessons for other leaders along the way.

Traditional risk tools alone aren’t enough. Portfolio protection must evolve to meet members within the lending experience itself.

The Ohio cooperative redefined the role of its foundation to clarify what belongs within the credit union and what belongs under its charitable arm, strengthening focus and long term strategy for both.

The credit union migrated its on-premises contact center and implemented workforce management software to maximize efficiency, minimize costs, and provide a better member experience.

A new approach to vehicle affordability for credit unions.

Youth banking programs, in-school branches, and a warm handoff to adulthood builds habits and relationships that last well beyond graduation.

Today’s job market is shaped by skills based expectations, with employers slowing entry level hiring and placing greater emphasis on applied experience.

Payment capabilities increasingly shape how business owners evaluate their primary financial institution

Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.

The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.