Put The Right People In The Right Places
This week, CreditUnions.com explores ways to find appealing candidates, develop talent, maximize skill sets, and more.
This week, CreditUnions.com explores ways to find appealing candidates, develop talent, maximize skill sets, and more.
Credit unions demonstrate a commitment to add numbers to their employee rosters and dollars to their employee salaries.
These tactical approaches to products, channels, vendor management, employee engagement, and compliance keep BECU moving forward year after year.
CEO Benson Porter and board member Porsche Everson discuss how BECU attracts and keeps cooperative governance talent.
BECU knows what goes around comes around. That’s why it’s emphasizing good planning over good fortune, strategy over scale, and the needs of the many over the demands of a few.
Are you really ready to help? Take on the Financial Empowerment Challenge.
Community institutions are leading the big banks in rolling out apps for Apple and Android wrist gear.
Real comments from online review sites can help credit unions address dead zones in their application approval process, reduce the burden in employee reporting, and serve members whose schedules and preferences conflict with the institution’s service delivery strategy.
Rick Metsger says the NCUA has a duty to protect the insurance fund against “material risks.”
A look at the employee culture at Member One, where staffers work hard, play hard, and have a variety of activities in between.

Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.

Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.

Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.

Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.

Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.

When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.

Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.

How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.

Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.
Is RBC2 The NCUA’s Duty?