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Bob Falk On Leadership

Bob Falk joined Purdue Federal Credit Union ($1.8B, West Lafayette, IN) in August 2002 as the vice president of lending at what was then Purdue Employees FCU. He took the helm in 2008 and since then, the cooperative has rebranded, tripled in assets, doubled in staff size, and grown membership from 57,000 to more than

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Liquidity Takes A Dive As Lending Ticks Up

NET LIQUIDITY CHANGE FOR U.S. CREDIT UNIONS | DATA AS OF 06.30.22 © Callahan & Associates | CreditUnions.com The federal government took a variety of steps to provide economic relief during the first year of the pandemic, including distributing trillions of dollars directly to consumers. As a result, credit union shares grew at record rates

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Partner Perspectives

Cooperative Technology Solutions CUSO formed to acquire CU-Interface and its mpowered system

Credit Unions join to purchase their core data processor.
Industry Insights

Hawkish Fed Delivers A Clear ‘Higher For Longer’ Message

Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Features

Best Practices For Contact Center Management

A quintet of cooperative leaders reflect on how to best train and support remote workers in ways that promote outstanding member service.
Features

Bob Falk On Leadership

Bob Falk joined Purdue Federal Credit Union ($1.8B, West Lafayette, IN) in August 2002 as the vice president of lending at what was then Purdue ...
Features

An Inside Look At Organizational Change

Methodologies to manage change abound, but these two credit unions have best practices and lessons learned that can apply to everyone.
Partner Perspectives

How To Keep A Total-Loss Accident From Costing Your Credit Union A Member’s Business

CCC’s Total-Loss Care Lienholder Portal paves the way for members to get back on the road while you keep the loan.
Graph Of The Week

Liquidity Takes A Dive As Lending Ticks Up

NET LIQUIDITY CHANGE FOR U.S. CREDIT UNIONS | DATA AS OF 06.30.22 © Callahan & Associates | CreditUnions.com The federal government took a variety of ...
Industry Insights

Cash At Credit Unions Declined 26% In The Second Quarter

Amid market volatility and ongoing loan demand, cash balances decreased nearly $66 billion. What else happened in the investment portfolio?
Features

How The Pandemic Changed Call Center Management

From out-of-state recruitment to hiring bonuses and flexible scheduling, what was once seen as the bottom of the totem pole is now viewed as a ...
Industry Insights

5 Takeaways From Trendwatch 2Q 2022

Macroeconomic shifts drove changes in member demand, which impacted top-level credit union metrics.
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