Best Of May 2019

Based on May traffic (and our editorial instincts), here are the top articles and blogs that appeared on

Based on May traffic (and our editorial instincts), here are the top articles and blogs that appeared on

No. 10: Battle Of The Amazon Marketplaces

Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement metrics?

No. 9: Credit Union Pays It Forward, One Pig At A Time

Air Academy FCU’s biannual events engage employees and give community members something to smile about.

No. 8: 3 Takeaways From Trendwatch 1Q 2019

Find out how credit unions kicked off the year in shares, asset quality, and income.

No. 7: Strategic Planning Helps SkyPoint Soar

The DC-area credit union has changed its name, its charter, and more as it works from a regularly updated strategic plan.

No. 6: How A New Member Experience Revived An Old Online Application

MSUFCU journey mapped its eight-year-old online loan application process to identify, and address, pain points.

No. 5: 3 Secrets To Employee Retention And Executive Development

Employee training and leadership development programs go hand in hand with succession planning. Find out how credit unions are dealing with the tight job market to retain the best employees and position them for leadership roles.

No. 4: What’s In A Name: Director Of Continuous Improvement

The efforts of Wayne Keels underpin SAFE Federal Credit Union’s member-focused, process-based business transformation.

No. 3: A Simple Rate Strategy To Raise Deposits

Coastal Federal Credit Union’s Go Green checking account pays dividends based on debit activity and that’s it.

No. 2: Let The Robots Automate. Let The Humans Serve.

How a New Jersey credit union uses new tools to automate old jobs and free up staff to serve members better.

No. 1: 6 Ways To Build A Better Onboarding Program

The first few days of membership can make or break the entire member experience. Follow these steps to provide lasting value that fosters a long-term relationship.

June 3, 2019

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