Collecting data for the Impact Framework, Callahan & Associates has learned impact varies depending on institution and community — and that’s OK.
Financial literacy is a strong priority for credit unions, which offer general counseling in various areas of finance as well as a variety of topical education.
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Focusing on front-line employees helps credit unions better serve their members and communities.
An impact benchmark is a worthwhile endeavor, but community impact doesn’t stop — or even start — with a number.
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Callahan & Associates is committed to helping credit unions quantitatively demonstrate they are not only socially and commercially valuable financial institutions but also invaluable community partners.
It’s time to show consumers that credit unions across the country are steadfastly working to improve the lives of their members and communities.
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
The economy feels pretty bleak to young consumers, with homeownership seeming permanently out of reach. Some credit unions are taking steps to combat that pessimism.
A mix of account features, parental involvement, and financial education are all helping the Kentucky cooperative narrow its generation gap.
Jay Hall’s role at Fortera Federal Credit Union helps families properly settle accounts after a member has passed away.
A new YouGov study indicates only one-third of consumers expect to have enough money saved for retirement by age 65, and virtually no one is confident about their plans once they stop working.
Stephanie Sides straddles daily branch operations and strategic management to ensure retail quality at Texas Trust.
Branching experts share the pros and cons behind ditching the traditional teller role in favor of a new staffing model.
Evolving technology and alternative staffing models offer greater flexibility and efficiencies, but the conventional service model remains a mainstay at many credit unions.
The California cooperative has partnered with a catering company to open a café in its two headquarters buildings, offering fresh, affordable food to the public.
Cooperatives are expanding branch networks as banks of all sizes pull back from brick-and-mortar.
The Texas credit union is extending financial services and resources to geographical areas with limited or no banking presence.
What Is Community Impact? Callahan Has The Data.