Industry Insights

Industry Insights

How Credit Union Call Centers Can Make Members Feel Important

Plus, additional takeaways from the first day of the 2016 Credit Union Call Center Conference.
Industry Insights

Staffing Gaps, Consolidation, And Member Complaints

Five can't-miss data points featured this week on CreditUnions.com.
Industry Insights

Insurance, Predicting Behaviors, And Ohio Credit Unions

Four can't-miss data points featured this week on CreditUnions.com.
Industry Insights

Are Students Really “Crushed” By Student Loan Debt?

More from Empower U 2016.
Industry Insights

Branches, Call Centers, And Underserved Markets

Five can't-miss data points featured this week on CreditUnions.com.
Industry Insights

How To Better Serve Younger Members

Takeaways from Empower U 2016, as well as how one credit union lowered its average member age.
Industry Insights

Another Reason Credit Unions Aren’t Wells Fargo

Student lending predatory practices at big banks highlight the credit union difference.
Industry Insights

Technology, In-House Education, And More

Five can't-miss data points featured this week on CreditUnions.com.
Industry Insights

Indirect Lending Grows Its Direct Impact On Credit Unions

New car balances take up more of the portfolio, but big credit unions find big business in indirect lending.
Industry Insights

CUbroadcast Highlights Four States Leading The Nation In Lending

In episode No. 635, Callahan senior industry analyst Michelle Parker shares how credit unions in Iowa, Arkansas, Ohio, and Mississippi lead the nation in mortgage ...
From left: Dave Valentine, chief lending and strategy officer at Illinois-based Consumers Credit Union, and his dad, Mike Valentine, CEO of BCU.

A Credit Union Bond Beyond Bloodlines

For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.

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Colorful digital promo for Baton Rouge Telco Federal Credit Union's Era's Tour-inspired HELOC campaign. It features bold “zero out-of-pocket costs” messaging and a call-to-action button.

Home Is Where The Heart (And More) Is

Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.

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