15 Years. 5 In-School Branches. $500,000 In Deposits.
August 16, 2018
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How Las Colinas FCU’s student-run branches in area elementary schools help hone a savings habit.
Callahan Collections
A Deposit Strategy 5 Years In The Making
July 30, 2018
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Technology Credit Union has repositioned its balance sheet to prepare for today’s rate environment.
How To Build A BI Team That Drives Results
July 23, 2018
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Top-Level Takeaways MSUFCU began its business intelligence unit in 2014, and now has four specialists with their own focus areas. The team is providing targeted lists for outreach efforts such as e-statement adoption and credit card marketing campaigns. Predictive analytics and advanced techniques for identifying potential market opportunities are in development. Acting on member data
The Thread That Binds
July 1, 2018
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Jeanne D’Arc, one of the country’s oldest credit unions, taps into its mill-town past to demonstrate its commitment to its hometown’s future.
Member Experience Runs Deep In Georgia
June 25, 2018
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The new member advocacy team at Georgia’s Own advocates for the member experience across technology, sales and services, and more.
Use Data To Act, Not Just Analyze
June 25, 2018
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For Financial Center First FCU, using predictive analytics to inspire action is all in a day’s work.
4 Ways To Turn Data Analytics Into A Credit Union Differentiator
June 11, 2018
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Analytics has been a major topic for some time among credit union strategists and is only growing in importance. Meanwhile, using analytics ethically has come to the fore globally, with the May 25 go-live date for the General Data Protection Regulation by the European Union. The GDPR might not directly impact credit unions that don’t
How To Hug Your Haters
May 14, 2018
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Credit unions can use consumer complaints to differentiate themselves from their competition.
Credit Unions Are Turning The Motor City Into Mortgage City
May 7, 2018
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Quicken Loans might be underpinning the revitalization of Detroit, but financial cooperatives are serving the long-awaited renaissance in their own ways.
How VACU Struck Video Gold With A Guy In Flannel
April 9, 2018
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The “Guy in Flannel” series is the latest in a creative venture into market engagement and financial literacy for Virginia Credit Union.
15 Years. 5 In-School Branches. $500,000 In Deposits.
How Las Colinas FCU’s student-run branches in area elementary schools help hone a savings habit.
A Deposit Strategy 5 Years In The Making
Technology Credit Union has repositioned its balance sheet to prepare for today’s rate environment.
How To Build A BI Team That Drives Results
Top-Level Takeaways MSUFCU began its business intelligence unit in 2014, and now has four specialists with their own focus areas. The team is providing targeted ...
The Thread That Binds
Jeanne D’Arc, one of the country’s oldest credit unions, taps into its mill-town past to demonstrate its commitment to its hometown’s future.
Member Experience Runs Deep In Georgia
The new member advocacy team at Georgia’s Own advocates for the member experience across technology, sales and services, and more.
Use Data To Act, Not Just Analyze
For Financial Center First FCU, using predictive analytics to inspire action is all in a day’s work.
How To Hug Your Haters
Credit unions can use consumer complaints to differentiate themselves from their competition.
Credit Unions Are Turning The Motor City Into Mortgage City
Quicken Loans might be underpinning the revitalization of Detroit, but financial cooperatives are serving the long-awaited renaissance in their own ways.
How VACU Struck Video Gold With A Guy In Flannel
The “Guy in Flannel” series is the latest in a creative venture into market engagement and financial literacy for Virginia Credit Union.
Browse Topics
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
4 Ways To Turn Data Analytics Into A Credit Union Differentiator