A Way To Predict Member Behavior
How Oregon Community’s data warehouse is shaping marketing and saving the credit union time and money.
How Oregon Community’s data warehouse is shaping marketing and saving the credit union time and money.
The Business Analytics Innovation Team at Member One FCU tasks six employees with digging into data to find areas of opportunity.
When it comes to data, the Ohio credit union tasks different departments of the institution to take joint ownership.
What metrics should human resource professionals use to measure employee and credit union performance?
Lending is the engine that powers credit unions, and these seven ratios will help every employee understand why.
Lending and asset growth have been capturing industry headlines, but tight margins from sustained low interest rates and slowly rising operating expenses make some other benchmarks worth watching.
Data and insight from Callahan & Associates and industry suppliers.
Indirect lending helps the credit union industry build market share amid booming auto sales.
Credit union ledgers show no froth amid larger financial industry reports about a growing subprime auto loan bubble.
The Illinois credit union phased out its indirect lending efforts and posted major gains in its auto portfolio.

Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.

Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.

The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.

Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.

New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.