The Power Behind A ‘Strong’ Rebrand
Marc Rapport
A charter change and FOM expansion prompted Kern Schools FCU to rebrand as Valley Strong, but it’s a new growth mindset that has turned the cooperative into a financial force.
Features
Credit Union Digital Customer Success — For Every Generation
The key to serving different generations is to not only enable many ways for members to engage, but also offer seamless transitions from one channel to the other. The key to serving different generations is to not only enable many ways for members to engage, but also offer seamless transitions from one channel to the other.
IT Service Providers Are Missing Out On A Hidden But Profitable Opportunity
Migration Opportunity for Technology Providers Servicing Credit Unions
Exit Interview: Michael Poulos, Michigan First Credit Union
After three decades of building positive impact on members’ lives, the CEO leaves his cooperative in trusted hands.
Wescom Gains International Reach With A New UCLA Partnership
A relationship with the university’s Dashew Center will help the California credit union reach incoming international students, some of whom have already joined the cooperative.
Employees Make The Credit Union. And The Credit Union Supports The Community.
At Connex Credit Union, improving life across the communities it serves starts with ensuring employees understand the important role they play in the success of the cooperative.
Think Beyond The Credit Score: How Credit Unions Can Grow And Engage Members
Expand credit card underwriting criteria, digital investment, and financial literacy to strengthen the member relationship.
Browse Topics
Tackling Inflation And The Auto Industry, Part 1: Protecting Your Credit Union From Car Market Volatility
State National Companies
Today’s larger loan balances and longer loan terms leave borrowers at risk of becoming upside down, which also increases risk for credit unions in their loan portfolios.
Fighting Food Insecurity 1 Financial Lesson At A Time
Aaron Passman
A pilot program is making financial literacy information available in food banks as part of a long-term push by the league to fight food insecurity statewide.
How 1 Foundation Tackles 2 Mandates
Sharon Simpson
A new foundation from Excite Credit Union focuses on disaster relief and college savings to support its markets in California and North Carolina.
Rebound And Reboot: Why Credit Unions Are Set For A Surge In Private Student Lending
CU Student Choice
Attrition in the space will drive demand to traditional deposit-backed institutions. In turn, colleges and universities will seek stable, community-focused institutions that can support families.
A ‘Modern Payment Solution’ Doesn’t Only Mean Digital
Alogent
User experience is critical in the fight for institutional loyalty, and digital, although significant, is just one piece of the full puzzle
How To Expand Fraud-Fighting Capabilities With Linked Analysis
PSCU
Advanced fraud detection gives financial institutions more power to fight fraud or even stop it before it starts.
Buy Now, Pay Later The Member-Friendly Way
Sharon Simpson
Advantage Plus has entered the BNPL arena and is crafting a solution to ensure members don’t overextend themselves.
Look Beyond CECL Model Selection
CliftonLarsonAllen, LLP
Financial institutions have heard about the current expected credit loss accounting standard for years. It’s now time to act, and these steps will prepare your credit union for its first audit or examination.
Technology With People In Mind
Card Processing Solutions from Jack Henry & Associates
Credit unions deserve a technology provider who sees them as humans first.