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What Your Credit Union Needs To Know About Business Intelligence And How It Will Impact Member Experiences

Identifying patterns and trends is key to translating information into improved operational efficiencies and more engaging member services.
Features

What’s In A Name: Chief Data And Planning Officer

Matthew Reidy helps Sandia Laboratory FCU leverage the power of data to increase innovation and member value.
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From Tracking To Forecasting: 3 Steps To Member Data Analytics Maturity

Tips to demystify data analytics and set credit union leaders on a course for stronger member insights.
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Data And Analytics: Unlocking Insights To Stay Competitive

Financial institutions have a wealth of data available to generate insights to inform difficult decisions about how to adapt and thrive in real time.
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What’s In A Name: Chief Research And Digital Experience Officer

Ami Iceman Haueter takes on a new C-level role and a merged division to drive digital innovation at MSUFCU.
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Branch Reporting Brings Value Across The Enterprise

Automated dashboards and scorecards uncover actionable insights decision-makers can use in real-time.
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Banking Desert? Not So Fast, Says Great Lakes Credit Union.

While the cooperative is focused on filling financial services gaps in the Chicagoland area, a host of community partners are working to meet other needs.
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Meet The Finalists For The 2023 Innovation Series: Lending

This year’s lending solutions provide inventive ways for credit unions to serve members.
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Top 5 Reasons To Offer And Grow Private Student Loans In 2023

With post-pandemic college enrollment on the rise and inflationary pressures impacting family finances, 2023 offers a big opportunity for credit unions in private student lending.
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CEO Onboarding: Tonita Webb, Verity Credit Union

Showing up as her true self helped Tonita Webb navigate her first foray into the corner office as CEO of Seattle’s Verity Credit Union.
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