Trends In Automated Decisioning For Consumer Lending

The credit union loan portfolio has expanded 45.8% in the past 5 years. To serve members more efficiently, credit unions are trying new strategies.

Anecdotally, Callahan & Associates has observed an uptick in the use of automated decisioning for the consumer loan portfolio.

Additionally, Callahan clients have requested more information on the automated decisioning activities of other credit unions in this area of business.

Read on for insights from the survey. Use the interactive features below to dig deeper into different asset-based ranges.