AI

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.

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CreditUnions.com Top Picks For 2025

The editorial team at Callahan & Associates weighs in on stories that defined 2025 through actionable strategies, meaningful insights, and perspectives that continue to influence the cooperative movement.

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Partner Perspectives

Credit Unions At A Crossroads: Shifts, Risks, And Opportunities

A radical shift is taking place in the way consumers move money and engage with their financial institution.
Partner Perspectives

Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence

This year's finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
Partner Perspectives

Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience

This year's finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
Features

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line ...
Features

How AI Is Shaping HR For The Next Era

Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
Features

How To Build AI Strategy In Real Time (Part 1)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Features

How To Build AI Strategy In Real Time (Part 2)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Blogs

CreditUnions.com Top Picks For 2025

The editorial team at Callahan & Associates weighs in on stories that defined 2025 through actionable strategies, meaningful insights, and perspectives that continue to influence ...
Partner Perspectives

AI Is Rewriting The Economics Of Banking

AI is removing friction from financial decisions, giving consumers more control over their money and forcing banks and credit unions to compete on real value. ...
Partner Perspectives

AI Skills, CEO Evaluation, And More Strategic Opportunities For Boards

Strategic succession, board development, and CEO accountability are evolving. Learn how board governance can unlock competitive advantages in today’s shifting landscape.

The American Budget Squeeze

The affordability crisis extends far beyond big-ticket expenses. As the rising cost of basic necessities outpaces income growth, household budgets are under strain and long-term financial stability is increasingly at risk.

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