Insights From The Outside: Christopher Hendry
The IC Federal Credit Union chief reflects on how decades spent outside of financial services have shaped his approach to credit union leadership.
The IC Federal Credit Union chief reflects on how decades spent outside of financial services have shaped his approach to credit union leadership.
A look back at how credit unions navigated 2024’s financial complexities to strengthen their balance sheets and build a resilient foundation for the future.
It takes the right people, the right tools, and the right processes to create a data-driven culture.
The veteran leader and Motor City hype man looks back on a career centered on living the “people helping people” philosophy.
A new board strategy at Affinity Plus FCU results in new levels of engagement and diversity.
Governance improves when credit unions pay attention to the structures (form) underlying their governance practices (function).
Constructive action and positive impact are the product of a board engaged in servant leadership — the true calling of a Class A board.
From tweaking communication strategies to embracing diverse perspectives, here’s how three leaders are adjusting to new roles.
Strategic plans should be developed in constructive partnership between a credit union’s board and senior management.
It takes the right people, the right tools, and the right processes to create a data-driven culture.

Check all the right boxes while tying your credit union compliance efforts to strategy.

Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.

Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.

Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.

It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.

Rising credit union benefit costs don’t have to remain a permanent operating burden.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.

From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.

Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
5 Valuable Governance Guidelines To Adopt Today