How High-Risk Lending Reaps Rewards
July 24, 2017
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Managing risk and building relationships helps two small credit unions lend to C-D-E-paper borrowers.
Collections
Debt Collectors Under The Fair Debt Collection Practices Act
June 19, 2017
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Any time a debt collector or a creditor communicates with a consumer on a debt, it is important to first review federal and state laws.
Why Credit Unions Need To Beware The TCPA
December 1, 2016
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Class-action suits pile up and it’s very easy to run afoul of complex, outdated regulations surrounding auto-calls and collections.
Does Your Collection Reporting Stack Up?
July 11, 2016
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Here are four elements of a collection reporting system that will help you effectively measure your operation’s success.
Serve Indirect Borrowers With Convenient Online Payment Solutions
March 7, 2016
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A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.
The Collector’s 3-Step Guide To Resolving Delinquent Accounts
December 7, 2015
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Here are some time-tested ways to research, communicate, and “close the sale” that works for the debtor and the credit union.
Co-Sourcing: How 3 Credit Unions Collaborate On Back-Office Ops
November 9, 2015
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Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.
Recent Lawsuits: What Credit Unions Need To Know
May 18, 2015
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These four lawsuits can provide valuable lessons to the industry.
How High-Risk Lending Reaps Rewards
Managing risk and building relationships helps two small credit unions lend to C-D-E-paper borrowers.
Debt Collectors Under The Fair Debt Collection Practices Act
Any time a debt collector or a creditor communicates with a consumer on a debt, it is important to first review federal and state laws.
Why Credit Unions Need To Beware The TCPA
Class-action suits pile up and it’s very easy to run afoul of complex, outdated regulations surrounding auto-calls and collections.
Does Your Collection Reporting Stack Up?
Here are four elements of a collection reporting system that will help you effectively measure your operation’s success.
Serve Indirect Borrowers With Convenient Online Payment Solutions
A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.
The Collector’s 3-Step Guide To Resolving Delinquent Accounts
Here are some time-tested ways to research, communicate, and “close the sale” that works for the debtor and the credit union.
Co-Sourcing: How 3 Credit Unions Collaborate On Back-Office Ops
Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.
Recent Lawsuits: What Credit Unions Need To Know
These four lawsuits can provide valuable lessons to the industry.
Browse Topics
How High-Risk Lending Reaps Rewards
Marc Rapport
Managing risk and building relationships helps two small credit unions lend to C-D-E-paper borrowers.
Debt Collectors Under The Fair Debt Collection Practices Act
Kaufman & Canoles
Any time a debt collector or a creditor communicates with a consumer on a debt, it is important to first review federal and state laws.
Why Credit Unions Need To Beware The TCPA
Marc Rapport
Class-action suits pile up and it’s very easy to run afoul of complex, outdated regulations surrounding auto-calls and collections.
Does Your Collection Reporting Stack Up?
SWBC
Here are four elements of a collection reporting system that will help you effectively measure your operation’s success.
Serve Indirect Borrowers With Convenient Online Payment Solutions
SWBC
A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.
The Collector’s 3-Step Guide To Resolving Delinquent Accounts
SWBC
Here are some time-tested ways to research, communicate, and “close the sale” that works for the debtor and the credit union.
Co-Sourcing: How 3 Credit Unions Collaborate On Back-Office Ops
Sharon Simpson
Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.
Recent Lawsuits: What Credit Unions Need To Know
Kaufman & Canoles
These four lawsuits can provide valuable lessons to the industry.