Outsourced Collections Halloween Horror Stories
November 4, 2019
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Properly vetting third-party collectors can ensure laws are followed and members are treated fairly.
Collections
5 Standard Reports Your Outsourced Collections Partner Should Provide
October 7, 2019
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If your credit union works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at an optimal level. These are the five standard reports that you should expect from your collections partner.
The Compliance Conundrum
August 7, 2019
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A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
The Millennials Are Coming
August 7, 2019
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A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Driver’s Education
August 7, 2019
No Comments
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
New Strategies To Supercharge Your Loan Portfolio
August 5, 2019
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Five can’t-miss data points this week on CreditUnions.com.
3 Regulatory Policies Your Collections Team Ought To Know
August 5, 2019
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Consumer protections apply equally to in-house and outsourced collections teams, and training for compliance should be a priority.
Lake Trust Powers Up Analytics
March 20, 2019
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The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
Lake Trust Powers Up Analytics
January 28, 2019
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The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
4 Things To Consider When Looking For An Outsourced Collections Partner
November 5, 2018
No Comments
Trained professionals help ensure credit union members receive quality services from a third-party collector.
Outsourced Collections Halloween Horror Stories
Properly vetting third-party collectors can ensure laws are followed and members are treated fairly.
5 Standard Reports Your Outsourced Collections Partner Should Provide
If your credit union works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at ...
The Compliance Conundrum
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
The Millennials Are Coming
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Driver’s Education
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
New Strategies To Supercharge Your Loan Portfolio
Five can't-miss data points this week on CreditUnions.com.
3 Regulatory Policies Your Collections Team Ought To Know
Consumer protections apply equally to in-house and outsourced collections teams, and training for compliance should be a priority.
Lake Trust Powers Up Analytics
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
Lake Trust Powers Up Analytics
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
4 Things To Consider When Looking For An Outsourced Collections Partner
Trained professionals help ensure credit union members receive quality services from a third-party collector.
Browse Topics
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?