30 Months. 20,000 New Members. $84 Million New Auto Loans.
November 13, 2017
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An Idaho credit union uses credit score analysis to build long-term relationships and the loan portfolio.
Credit Score
A Strategy To Serve C And D Paper Borrowers
February 1, 2017
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Cornhusker credit union Trius FCU offers ways to reach good borrowers in hard times while still mitigating risk.
The Hearts Of Non-Profits And The Mentality Of Hungry Entrepreneurs
October 24, 2016
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A Money 20/20 session on new credit scoring techniques highlights a new focus on financial inclusion and expanding the pool of potential borrowers.
Ent Seizes the FHA Opportunity
April 29, 2016
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Ent Credit Union ($2.4B, Colorado Springs, CO) has seen significant growth and opportunity in their FHA program.
The New Attitude in Collections Is Give, Not Take
April 22, 2016
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What your collection department can do to achieve success and stay “the good guys” in a tough economic and media environment.
Educating Members One FICO Score at a Time
April 22, 2016
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According to recently released data from a bankrate.com survey, an astounding 45% of consumers do not know their credit score, and another 32% have never checked their credit report. In recognition of this startling trend BMI Federal Credit Union ($355M, Dublin, OH) launched an innovative, multi-purposed mail marketing campaign to address the issue head on.
A Strategy To Reward Members For Positive Behavior
March 7, 2016
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By turning a longstanding credit model on its head, BECU repriced $100 million in loans in 2015.
How Attentive Listening Makes For Stronger Lending
January 25, 2016
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First Source Federal Credit Union scores rapid loan growth by considering a borrower’s personal background as well as their financial history.
Efficiency And Opportunity In The Southeastern Market
November 16, 2015
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A Q&A with Amy Perez, assistant vice president of retail lending at Grow Financial Credit Union.
How Advanced Credit Scoring Tools Can Drive Auto Lending Growth
September 28, 2015
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East Idaho Credit Union uses analytics to boost indirect lending by almost 60%.
30 Months. 20,000 New Members. $84 Million New Auto Loans.
An Idaho credit union uses credit score analysis to build long-term relationships and the loan portfolio.
A Strategy To Serve C And D Paper Borrowers
Cornhusker credit union Trius FCU offers ways to reach good borrowers in hard times while still mitigating risk.
The Hearts Of Non-Profits And The Mentality Of Hungry Entrepreneurs
A Money 20/20 session on new credit scoring techniques highlights a new focus on financial inclusion and expanding the pool of potential borrowers.
Ent Seizes the FHA Opportunity
Ent Credit Union ($2.4B, Colorado Springs, CO) has seen significant growth and opportunity in their FHA program.
The New Attitude in Collections Is Give, Not Take
What your collection department can do to achieve success and stay “the good guys” in a tough economic and media environment.
Educating Members One FICO Score at a Time
According to recently released data from a bankrate.com survey, an astounding 45% of consumers do not know their credit score, and another 32% have never ...
A Strategy To Reward Members For Positive Behavior
By turning a longstanding credit model on its head, BECU repriced $100 million in loans in 2015.
How Attentive Listening Makes For Stronger Lending
First Source Federal Credit Union scores rapid loan growth by considering a borrower’s personal background as well as their financial history.
Efficiency And Opportunity In The Southeastern Market
A Q&A with Amy Perez, assistant vice president of retail lending at Grow Financial Credit Union.
How Advanced Credit Scoring Tools Can Drive Auto Lending Growth
East Idaho Credit Union uses analytics to boost indirect lending by almost 60%.
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.