Half of Americans are not ready for retirement, and with an uncertain economic environment, aging credit union members need their financial institutions more than ever.
This year’s finalists focus on deepening relationships to drive top-of-wallet status and keep credit unions top of mind.
A mix of account features, parental involvement, and financial education are all helping the Kentucky cooperative narrow its generation gap.
Credit unions can make themselves top of wallet by meeting member demand for convenience and speed.
Checking and certificate accounts raise cash for lending and support liquidity needs at Credit Union West and Texas Trust.
Credit union members are more willing to pull out their plastic post-pandemic, but the industry can still gain ground with wallet share.
How can credit unions protect the planet and encourage members to do the same?
Financial institutions have a wealth of data available to generate insights to inform difficult decisions about how to adapt and thrive in real time.
A report from the Federal Reserve finds cash payments have stayed consistent in recent years, but households of modest means are less likely to use other payment methods.
Paying loans shouldn’t be difficult. The easier it is to pay your loans, the more likely you will have on-time payments and payers that want to do more banking with you.
Consumers are adjusting their financing habits to the new economy, and as economic realities shift, members are rethinking how — and where — they access credit.
Six data points showcase key dynamics shaping the U.S. economy that could direct credit union decision-making in the year to come.
Risk might or might not impact your organization, but you must be ready regardless.
Delinquency and charge-offs have largely plateaued from last year. Encouragingly, many products improved compared to the previous quarter.
Members are changing the way they deposit their money, saving more and opting for lower-yielding, more liquid account types.
Quarterly performance reports from Callahan & Associates highlight important metrics from across the credit union industry. Comparing top-level performance and digging into the financial statement has never been easier.
The community development manager at Alltru FCU turned in her barbells for bank accounts and is building access one account at a time.
With the academic year over, students across the country are moving into internships — some of those young workers will be the future of the industry.
Rising costs, limited staffing and evolving compliance expectations are pushing leaders to reevaluate how and who should handle collections.
Credit union internship programs address equity and access, offering the extra credit students need as they prepare to enter the workforce.