Third quarter 2019 data shows that indirect loans still dominate the credit union industry’s auto portfolio, though momentum appears to have stalled in recent quarters.
Third quarter lending performance rebounds from a slow first half of the year.
Member engagement is on the rise as credit unions build on post-recession membership surge.
An interactive dashboard by Callahan & Associates offers insight into the loan portfolio of any credit union in the United States.
If your credit union works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at an optimal level. These are the five standard reports that you should expect from your collections partner.
As credit card lending nationwide continues to rise, consumers are increasingly looking to credit unions as a source of lending.
Incorporating peer analysis is an ideal way to enhance the impact of planning season.
Consumer protections apply equally to in-house and outsourced collections teams, and training for compliance should be a priority.
Credit unions reported the best delinquency rates since before the Great Recession. A deeper dive into the data shows which areas are performing the best.
Lending is the engine that powers credit unions, and these seven ratios will help every employee understand why.
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.