The Virginia-based institution hopes an emerging leaders program will help create a strong internal leadership pipeline. Its second cohort began its training in July.
This installment of “CEO Onboarding” touches base with an industry veteran to discuss starting out young in the credit union movement and being present for members’ milestone moments.
Two cooperatives share how they elevate employee engagement in a high-pressure, high-stakes contact center setting.
Faced with post-pandemic talent challenges, Desert Financial put a new spin on gathering and responding to employee feedback.
From employee engagement to community impact and beyond, these are the initiatives credit unions must focus on to stay aligned and prepared for the challenges ahead.
From innovative training strategies to change management and more, here’s a look back at how credit unions are empowering their staff to serve members and live their mission.
A front-line immersive experience provides a new lens on training and employee experience for a longtime executive.
PSECU doubles down on culture with an approach to recruitment and training that emphasizes growing talent as well as hiring it.
Internal NPS scores and employee experience surveys help the San Antonio cooperative measure worker sentiment.
Language training at the Pacific Northwest credit union is laying the groundwork to better serve Spanish speakers in the region.
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.
Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.
Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.
How can credit unions stay true to their mission while evolving to meet modern needs?
Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.
Build Resilience, Not Road Maps: 5 Strategic Planning Priorities For 2026 And Beyond