How Empower FCU Empowers Branch Employees
The Syracuse, NY-based credit union has put in place a “self-promotion” program to help branch employees advance their careers and earn a series of raises, all while boosting member service.
The Syracuse, NY-based credit union has put in place a “self-promotion” program to help branch employees advance their careers and earn a series of raises, all while boosting member service.
Credit unions are hosting more FTEs and paying them more than they were one year ago, in large part driven by an extremely competitive hiring environment.
Attracting top talent now involves competing with the whole country, not just the shop down the street, and cooperatives are doing what they can to attract and retain employees.
The Minnesota cooperative leaned on insight from industry peers to create a path for building employees’ skills and knowledge.
Employees can bring their kindergarten through eighth grade students to work at the credit union’s headquarters.
A happy, motivated workforce presents operational as well as member-facing benefits.
Power Financial ditched its employee incentive program in 2015 to improve the lives of its employees and members.
Five can’t-miss data points featured this week on CreditUnions.com.
How an Iowa credit union took employee appreciation to the next level.
Patriot Federal Credit Union has replaced annual reviews with quarterly coaching sessions that focus on value and values.

This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.

In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.

This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.

Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?

This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.

A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.

As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.

Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.

Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.

Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.