TruWest Asked, Staff Answered
May 1, 2023
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An employee program at the Arizona cooperative solicits ideas for saving money and improving member services.
Employee Incentives
CreditUnions.com 2022: Best Of Human Resources And Operations
December 26, 2022
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As we celebrate the holiday season, the office of Callahan & Associates will be closed Dec. 26 through Jan. 2. Enjoy this selection of the best of 2022, and we’ll see you in 2023. Mentoring Program Connects C-Suite Women With Young Black Professionals A six-week, 1-to-1 mentoring program connects white women in senior leadership
How Empower FCU Empowers Branch Employees
August 15, 2022
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The Syracuse, NY-based credit union has put in place a “self-promotion” program to help branch employees advance their careers and earn a series of raises, all while boosting member service.
GRAPH OF THE WEEK: Credit Union Hiring Spikes Amid Hot Job Market
July 18, 2022
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Credit unions are hosting more FTEs and paying them more than they were one year ago, in large part driven by an extremely competitive hiring environment.
Industry Performance: Human Capital (4Q21)
March 28, 2022
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Attracting top talent now involves competing with the whole country, not just the shop down the street, and cooperatives are doing what they can to attract and retain employees.
Affinity Plus Learns Lessons Of Its Own By Investing In Staff MBAs
February 28, 2022
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The Minnesota cooperative leaned on insight from industry peers to create a path for building employees’ skills and knowledge.
On-site Learning Lab Supports School Children At MSUFCU
September 28, 2020
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Employees can bring their kindergarten through eighth grade students to work at the credit union’s headquarters.
5 Ways To Engage Employees
October 14, 2019
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A happy, motivated workforce presents operational as well as member-facing benefits.
Toss The Incentives, Keep The Performance
July 5, 2017
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Power Financial ditched its employee incentive program in 2015 to improve the lives of its employees and members.
A New Charter Brings New Life
June 12, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
TruWest Asked, Staff Answered
An employee program at the Arizona cooperative solicits ideas for saving money and improving member services.
CreditUnions.com 2022: Best Of Human Resources And Operations
As we celebrate the holiday season, the office of Callahan & Associates will be closed Dec. 26 through Jan. 2. Enjoy this selection of the ...
How Empower FCU Empowers Branch Employees
The Syracuse, NY-based credit union has put in place a “self-promotion” program to help branch employees advance their careers and earn a series of raises, ...
GRAPH OF THE WEEK: Credit Union Hiring Spikes Amid Hot Job Market
Credit unions are hosting more FTEs and paying them more than they were one year ago, in large part driven by an extremely competitive hiring ...
Industry Performance: Human Capital (4Q21)
Attracting top talent now involves competing with the whole country, not just the shop down the street, and cooperatives are doing what they can to ...
Affinity Plus Learns Lessons Of Its Own By Investing In Staff MBAs
The Minnesota cooperative leaned on insight from industry peers to create a path for building employees' skills and knowledge.
On-site Learning Lab Supports School Children At MSUFCU
Employees can bring their kindergarten through eighth grade students to work at the credit union’s headquarters.
5 Ways To Engage Employees
A happy, motivated workforce presents operational as well as member-facing benefits.
Toss The Incentives, Keep The Performance
Power Financial ditched its employee incentive program in 2015 to improve the lives of its employees and members.
A New Charter Brings New Life
Five can't-miss data points featured this week on CreditUnions.com.
Browse Topics
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
Aaron Passman
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.
All Eyes On AI
Aaron Passman
Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
How Does BCU Put AI Policy Into Practice?
Marc Rapport
AI governance matters as much as innovation when it comes to AI. Learn how BCU built an AI practice that prioritizes data integrity, risk management, and real world decision making.