How Empower FCU Empowers Branch Employees
The Syracuse, NY-based credit union has put in place a “self-promotion” program to help branch employees advance their careers and earn a series of raises, all while boosting member service.
The Syracuse, NY-based credit union has put in place a “self-promotion” program to help branch employees advance their careers and earn a series of raises, all while boosting member service.
Credit unions are hosting more FTEs and paying them more than they were one year ago, in large part driven by an extremely competitive hiring environment.
Attracting top talent now involves competing with the whole country, not just the shop down the street, and cooperatives are doing what they can to attract and retain employees.
The Minnesota cooperative leaned on insight from industry peers to create a path for building employees’ skills and knowledge.
Employees can bring their kindergarten through eighth grade students to work at the credit union’s headquarters.
A happy, motivated workforce presents operational as well as member-facing benefits.
Power Financial ditched its employee incentive program in 2015 to improve the lives of its employees and members.
Five can’t-miss data points featured this week on CreditUnions.com.
How an Iowa credit union took employee appreciation to the next level.
Patriot Federal Credit Union has replaced annual reviews with quarterly coaching sessions that focus on value and values.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.

From the boardroom to the branch floor, credit union leaders share thoughts on being different, embracing challenges, keeping mission top of mind, and more.

The right people in the right positions can make a meaningful difference in driving success and exploring opportunities.

The editorial team at Callahan & Associates weighs in on stories that defined 2025 through actionable strategies, meaningful insights, and perspectives that continue to influence the cooperative movement.

Explore the subtle shifts redefining the credit union core processing space and how these movements shape growth, innovation, and member experience.

Despite economic uncertainty, credit unions and their members are displaying resilience through methodical improvement.

Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.

AI is removing friction from financial decisions, giving consumers more control over their money and forcing banks and credit unions to compete on real value.

The organizational structures for the marketing teams at 3Rivers FCU and Leaders Credit Union couldn’t be more different, but they share a common goal.